Job Description - Desk Clerk - The Rose (Swing & Graveyard)
Find: Purpose. Community. Career.
At Mercy Housing, your work creates homes, hope, and opportunity. Join a mission-driven team where mercy, justice, and respect guide everything we do—from empowering residents to supporting your personal and professional growth. Together, we’re transforming lives through affordable housing and inclusive communities.
The Desk Clerk has various responsibilities, providing customer service to residents, monitoring the residents and visitors in and out of the building, providing security to the property, and communicating appropriately and adequately with the proper authorities and Property team.
We encourage candidates with lived experience to apply. This is an on-site position.
Schedule: Full-time: Thursdays-Sundays 3pm-11pm and Tuesdays 11pm-7am.
Pay: $20.00-$22.00/hour
Benefits:
Several Healthcare plans to choose from, dental (includes adult and child orthodontia) and vision
15 days of earned PTO your first year, 12 company holidays + 2 floating holidays.
403b + match
Early close Fridays (3 paid hours each Friday)
Early close prior to a holiday (3 paid hours)
Paid Time off between Christmas and New Year's Holiday
Paid Volunteer Time
Paid Parental Leave and Care Giver Leave
Paid Life Insurance
Free Employee Assistance Plan
Free Basic Dental
Pet Insurance options
Duties:
Keep accurate log of all visitors to the complex by recording the name of the visitor(s).
Convey accurate information to the appropriate authorities, as necessary.
Answer telephones and take accurate messages.
Conduct patrols of the entire complex according to a schedule outlined by the Property Manager and other appropriate supervisory staff.
Respond to emergency situations by calling the appropriate emergency service (e.g., police, fire department, ambulance, paramedics).
Preferred Qualifications
High school diploma or equivalent
General office experience.
This is a brief description summarizing the abilities and skills needed for the position. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
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