Desktop Support

Thanks for your time,

Kind Regards,

Ajith
Technical Recruiter
KRG Technologies Inc
Phone: 661 367 8000 Ext - 310

Job Title: Desktop Support

Location: Salt lake City, UT/Phoenix, AZ.

Duration: Contract /Full Time

Job Description:

Daily Tasks

1. Imaging / re-imaging laptops & desktops

1. Troubleshooting technical laptop and desktop issues (Windows & applications)

1. Decommissioning end-of-lease desktops & laptops

1. Diagnosing laptop & desktop hardware issues

1. Mapping network drives / printers

1. Coordinating laptop & desktop repairs with hardware suppliers

1. Assisting with application testing

1. Vendor escorts (occasional)

1. Some relocation of desk phones / workstations

1. Some remote support (via remote access software)

Hard Skills:

1. Strong Windows 7 troubleshooting & diagnostics

1. Strong application troubleshooting (MS suite – Outlook, PowerPoint, Excel, Word, Visio, Lync)

1. Hardware troubleshooting & diagnostics (laptops, desktops)

1. Basic networking (drive / printer mappings, network connection diagnostics)

1. Active Directory / PC security

1. Internet Explorer & Chrome troubleshooting

1. BlackBerry / mobile phone / CISCO handset support experience is a bonus

Soft Skills:

1. Good communicator (written and verbal)

1. Takes responsibility & accountability

1. Teachable

1. Solutions-focused

1. Team player – able to contribute new ideas

1. Flexible in terms of workload and daily tasks

All your information will be kept confidential according to EEO guidelines.