$30 - 33 hourly
Number of Applicants
:000+
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Responsibilities:
• 3+ years of experience working in a Desktop Support or laptop configuration and deployments.
• 3+ years of troubleshooting / fixing Windows 10
• 3+ years of Microsoft 365 Apps for Business deployments:
• 2+ years of customer service experience (Deskside support)
• Must be reliable and consistent in job performance
• Must have an understanding and working knowledge of ITIL
• Must have strong critical thinking skills, customer service, and a can-do attitude
• Must have strong written and verbal communication skills
• Vital in identifying, researching, and resolving complex technical issues
• Proficiency in resolving end-user software application, PC, and web browser errors
Preferred Experience:
• CompTIAA+
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