Desktop Support Technician Level II

Salary :

$20 - 24 hourly

Company : Tyto Athene, Llc

Job Type : Full Time

1438 Foreman Drive, Grissom Joint Air Reserve Base

Number of Applicants

000+

Apply Now

Let AI Supercharge Your Job Hunt!

JobCopilot scans 500,000+ company career sites daily to find jobs for you

Never miss an opportunity Save hours by auto-filling applications forms Land more interviews with tailored applications

Activate JobCopilot

Job Description - Desktop Support Technician Level II

Description

Tyto Athene is searching for a Desktop Support Level II at Grissom Air Force Base. This is a complex, multi-year contract to support the Air Force Reserve Command (AFRC) Information Technology (IT) Services.

Responsibilities:

Provide support to end-users for PC, server, mainframe applications, and hardware.
Perform configurations, installations, diagnostics, upgrades, repairs and preventive maintenance of personal computer products and peripherals
May interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problem.
Simulate or recreate user problems to resolve operating difficulties.
Recommend systems modifications to reduce user problems.
Maintain currency and highest level of technical skill in field of expertise.

Qualifications

Required:

Experience managing network modernization work or system projects of similar scope and complexity
Experience as a desktop support technician or equivalent (IT Support, IT Tech, etc.)
Capabilities needed to deliver in-person and remote IT aid.
Fantastic installation, diagnostic, upgrade, and restoration abilities.
Excellent vertical and lateral thinking.
Superb time management skills.
Clear written and verbal communication.
Forbearing, flexible, and supportive
On site support at Grissom, IN
Active CompTIA IAT Level II certification; i.e. SecPlus+ certification.

Clearance:

Active DoD Secret clearance

Travel Required:

Minimal, less than 10%

About Tyto Athene

Compensation:

Compensation is unique to each candidate and relative to the skills and experience they bring to the position. The salary range for this position is typically between $20-$24/hr. This does not guarantee a specific salary as compensation is based upon multiple factors such as education, experience, certifications, and other requirements, and may fall outside of the above-stated range.

Benefits:

Highlights of our benefits include Health/Dental/Vision, 401(k) match, Paid Time Off, STD/LTD/Life Insurance, Referral Bonuses, professional development reimbursement, and parental leave.

Tyto Athene is a trusted leader in IT services and solutions, delivering mission-focused digital transformation that drives measurable success. Our expertise spans four core technology domains—Network Modernization, Hybrid Cloud, Cybersecurity, and Enterprise IT—empowering our clients with cutting-edge solutions tailored to their evolving needs. With over 50 years of experience, Tyto Athene proudly support Defense, Intelligence, Space, National Security, Civilian, Health, and Public Safety clients across the United States and worldwide.

At Tyto Athene, we believe that success starts with our people. We foster a collaborative, innovative, and mission-driven environment where every team member plays a critical role in shaping the future of technology. Are you ready to join #TeamTyto?

Tyto Athene, LLC is an Equal Opportunity Employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, [sexual orientation, gender identity,] national origin, disability, status as a protected veteran, or any characteristic protected by applicable law.

Original job Desktop Support Technician Level II posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

Apply Now

Auto-Apply to Similar Jobs

Share Job

Get your Resume Reviewed for Free

Automate Job Applications for Similar Jobs

Auto-Apply to Desktop Support Technician Jobs with your AI JobCopilot

Auto-Apply with AI

Similar Desktop Support Technician Jobs in the US

Get your Resume Reviewed for Free

Email address

Why are you reporting this job?

I think it’s a discriminatory or offensive

I think it’s fraudulent or a scam

I think it’s trying to sell something unrelated to the job / it’s asking for money

I think it contains incorrect or broken information

Other

All Job Ads are subject to GrabJobs’s Terms of Service. We allow users to flag postings that may be in violation of those terms. Job Ads may also be flagged by GrabJobs moderation team. However, no moderation system is perfect, and flagging a posting does not ensure that it will be removed.

Setup your job alert:

Frequency

By activating job alerts, I agree to GrabJobs Terms & Privacy Policy. I can unsubscribe to job alerts anytime. Skip