Desktop Support Technician - Urgent Hiring

Do you want more than just another job? Are you ready to team up with an organization that values your contributions? Then Hired by Matrix is for you!

Working with some of the US' premier companies, we excel at connecting candidates with positive cultures and dynamic teams. We even go the extra mile with our signature Consultant Appreciation Program (CAP) to help them in their future job searches.

Hired by Matrix has provided talent solutions to enhance organizations' team capacities for over three decades. As a full-service search firm, we partner with companies across industries, including Financial Services, Fintech, Consumer Goods and Services, Security and Logistics, Pharmaceutical / Biotech, Technology, Automotive, Engineering, and Healthcare.

At-a-Glance:
Are you ready to build your career by joining an innovative advisory services organization? If so, our client is hiring a Desktop Support Technician!

What You'll Do:

• Provide technical support for users of desktop hardware and software; users can be in remote locations.
• Troubleshoot application issues including viruses, hard disk diagnostics and file repair, data encryption, and SMS reporting.
• Troubleshoot printers and copier interfaces.
• Track and resolve incidents and requests in an incident management system.
• Perform a variety of support activities including inventory and coordination with outside technology vendors.
• Work overtime hours, weekend hours and on-call hours as required.

What You Bring:

• Bachelor's degree preferred.
• Two-four years of experience configuring, installing, troubleshooting and repairing printers, PC and laptops.
• Strong technical knowledge of Windows 7 & 10, Microsoft Office 2013-365 products, Market Data Applications (ex. Bloomberg) and telephony systems.
• Proficiency in troubleshooting desktop computer issues, both hardware and software.
• Experience with supporting mobile devices.
• Excellent customer services and communication skills.
• Team player attitude.

Position Type: Contract

Get in Touch:
We want to hear from you! If you think you'd be a good match, submit your resume and reach out to Karmina at 201-226-3548 to learn more.

Who We Are:
Since 1986, Hired by Matrix, Inc. has improved our candidates' lives with exciting job opportunities that provide outstanding career advancement. Hired by Matrix offers our contract professionals competitive salaries, benefits after 60 days, and a 401k option with a company match after one year.

Hired by Matrix is an Equal Opportunity Employer and proud to be certified as both a Woman-Owned Business Enterprise and a Woman-Owned Small Business.

Connect with us on LinkedIn today and learn more about how HbM can change your career: https://www.linkedin.com/company/hired-by-matrix-inc/

Check out our Career Center: https://www.hiredbymatrix.com/find-work/open-positions/