Desktop/IT Specialist

At least 3 years of hands-on experience in IT Asset Management, IT Customer Support, IT Service Delivery, IT Application Development, IT Business Analysis, or other IT related fields in a large enterprise organization. Experience working in state government is preferred but not necessary.
1-3 years of relevant work experience and basic knowledge with Mobile Device Management (MDM), Enterprise Mobility Management (EMM), or Unified Endpoint Management (UEM) and tools such as Workspace One (AirWatch), Verizon MDM, Apple Business Manager, and Microsoft Intune is a plus.
Knowledge of industry trends and insight into mobility device use cases.
Knowledgeable with both iOS devices.
Strong customer and team orientation with a focus on collaboration, an ability to work independently, and a high level of professionalism and quality.
Willingness to grow and learn with a new IT team in a cutting-edge technology discipline.
Strong organizational and customer service skills with attention to detail.
Excellent written and verbal communication skills; interpersonal and collaborative skills; with the ability to effectively relate and communicate at all levels, including explaining technical matters in business terms.

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