Destination Services Manager

• Serve as the primary point of contact for group services, including meetings, conventions, sports events, and leisure groups.
• Coordinate and deliver visitor welcome services, group itineraries, local offers, and promotional materials.
• Organize and execute FAM (familiarization) tours, site visits, VIP receptions, and special event logistics.
• Support client needs with high-touch service, ensuring satisfaction for both planners and attendees.
• Collaborate with local hospitality partners and vendors to ensure seamless group experiences.
• Provide on-site event assistance, including registration, setup/breakdown, signage, and hospitality.
• Collect post-event data and assist with impact analysis and economic reporting.

• Enter sales leads, activities, and follow-up tasks into CRM (Simpleview preferred).
• Maintain accurate records for meetings, sports, and group business.
• Prepare sales and marketing reports, presentations, and proposals as needed.
• Support the execution of marketing campaigns, newsletters, trade show prep, and website content updates.
• Help manage digital asset libraries and assist with content distribution.

• High school diploma or equivalent is required.
• Bachelor’s in hospitality, marketing, business, tourism, or a related field is preferred.
• 3+ years of previous experience in tourism, hospitality, event planning, or destination marketing is preferred.

• Intermediate communication skills, both verbal and written, enabling clear and professional messaging with teammates, visitors, stakeholders, and others.
• Intermediate organizational skills, with the ability to manage multiple projects and meet deadlines with accuracy and professionalism.
• Intermediate proficiency in Microsoft Office Suite, Google Workspace, Zoom, and CRM systems, such as Simpleview.

Why You’ll Love Working at Visit Fort Collins

At Visit Fort Collins, we believe our people are our most valuable asset—and we back that up with a benefits package designed to support your wellbeing, security, and work-life balance from day one. Here’s what makes working with us exceptional:

• 100% employer-paid medical & dental premiums for full-time employees


• Vision, virtual care, and wellness incentives included


• Employer-paid life, AD&D, and disability insurance


• Optional Aflac supplemental plans (e.g., accident, hospital)


• Access to 24/7 Care24 support (financial, emotional, legal)


• Discounts on LASIK, hearing aids, and eyewear

**Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.