Detail Specialist

At Crash Champions, We Believe the Difference is Trust. Crash Champions is the one of the fastest growing and most exciting brands in the collision repair industry. The company is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S., serving customers and business partners at more than 600 state-of-the-art repair centers in 36 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2022 MSO Executive of the Year, Matt Ebert. For more information, and to locate a local repair center, visit www.crashchampions.com.

JOB PURPOSE:

The Detail Specialist plays a dual role in maintaining vehicle cleanliness and assisting with parts inventory and logistics. This hybrid position ensures both a pristine vehicle presentation for customers and seamless parts coordination to support efficient shop operations.

Detailing Responsibilities (approx. 50%)

• Perform interior and exterior vehicle cleaning to prepare for customer delivery.
• Conduct pre-wash on vehicles before repairs or detailing.
• Buff vehicles (preferred but not required).
• Move vehicles within the facility to support workflow efficiency.
• Maintain shop cleanliness and organization, including removing debris and trash.
• Monitor and maintain an inventory of cleaning supplies and chemicals.

Parts Support Responsibilities (approx. 50%)

• Receive and match delivered parts to repair orders.
• Inspect all incoming parts for quality and damage.
• Return incorrect or damaged parts promptly to vendors.
• Communicate regularly with vendors to track parts delivery status.
• Ensure accurate parts invoicing and corrections within the estimating platform.

• High school diploma or equivalent (GED).
• Valid driver’s license and clean driving record.
• Strong attention to detail and organizational skills.
• Ability to follow instructions and work collaboratively in a team environment.
• Automotive experience or interest preferred, but not required.
• Must pass a background check and be legally authorized to work in the U.S.

• Medical, Dental, and Vision Insurance
• Group Life and Disability Insurance
• 401(k) Retirement Plan with company match
• Referral Bonus (“Cash From Crash”)
• 5 Paid Holidays
• Performance-based bonuses may also apply

This job description outlines the general duties and qualifications for the Detail Specialist role. It is not an exhaustive list and responsibilities may evolve to meet operational needs.

Crash Champions is an equal opportunity employer committed to diversity, equity, and inclusion in the workplace.

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law