Development Administrative Coordinator

About REACH Beyond Domestic Violence:

REACH Beyond Domestic Violence is a non-profit organization founded in 1981 and provides safety and empowerment to survivors of abuse. We believe that everyone deserves to live free from fear and violence, and that centering survivor voices is one of the best ways to create healthier, more informed communities. Our work is inclusive of all survivors including women, men, children, and the LGBTQ community and has no income or other requirements to access services, apart from being a survivor of domestic violence. Resources that we offer include a 24-hour hotline, emergency shelter, support groups, legal advocacy, specialized children’s and family's services, community-based survivor advocacy programs and prevention programs including community education and training.

At REACH, we strive every day to lead by example. The trust our survivor clients place in us is built off the trust we place in each other. We support each other through collaboration, accountability, and a shared belief that lasting change is possible. Together, we challenge harmful norms and educate both individuals and communities so we can prevent, and ultimately end, domestic violence. To learn more, visit www.reachma.org. 

Development Administrative Coordinator

The ideal candidate for the Administrative Coordinator position has excellent attention to detail, is highly organized, and follows through on tasks. 

This is a part-time position, working roughly 20 hours per week depending on workload. This is a temporary position with a commitment through June 30, 2027. 

The Development Administrative Coordinator will be supervised by the Director of Development. This role will be responsible for the administrative functions of the Development team as well as some general operations work for the organization as a whole.

Key Responsibilities:

• Donor CRM Database Management
• Provide comprehensive oversight of donor CRM system, ensuring data accuracy, system effectiveness, accurate reporting, and efficient utilization to support fundraising, donor engagement, and overall organizational goals.
• Oversee all gift processing efforts, including in-kind donations, while implementing a best-practice approach to receipt, acknowledgement, and stewardship of individual gifts and donors.
• Maintain accuracy of tracking systems and database for corporate, foundation, and other constituents, while maintaining confidentiality of information.
• Support donor outreach through mailings, acknowledgements, and end of year receipt processing.
• Prepare reports for the Executive Leadership Team, Board of Directors as needed.
• Oversee management of donor database (Bloomerang) and become a subject matter expert in the workings of our CRM while developing strategies and practices to maximize platform effectiveness. 
• In collaboration with the Director of Development, Communications Manager, and Events Associate, support backend functions of event management platform (Givebutter), including, but not limited to, entering event information, run reports, and support integration between platforms.
• Event Operations Support
• Internal tracking for sponsorships, auction items, event registration, and other related activities 
• Mail processing
• Recording donations.
• Processing invoices.
• Preparing deposit reports.
• Support the in-kind donation process.
• Acknowledge processing.
• Process donation in CRM.
• Support with finance reconciliation process.
• Perform other duties and responsibilities that may be assigned by the Director of Development.

All staff at REACH commit to:

• Working to ensure that REACH’s values are demonstrated in the policies and procedures of the organization, every day. 
• Participating in staff meetings and weekly professional supervision.

REACH is an equal opportunity employer and provides an inclusive work environment.

Requirements & Qualifications

• Excellent written and verbal skills.
• Strong attention to detail.
• Experience using common office computer programs and donor CRM databases. Preference will be given to individuals with experience working with Bloomerang and/or Givebutter platforms.
• Donation processing experience.
• Able to work both independently and as part of a team.
• Commitment to the philosophy and mission of REACH
• Candidates will be asked to submit to periodic background checks. 

Work Schedule

• Hybrid Schedule (ideally in office 2 days/week) 
• Exact schedule is flexible, but at least 50% of hours must take place in office on Mondays, Wednesdays, or Thursdays between 9am and 5pm. Hours must also include monthly staff meeting from 1:30-3:00 pm on the last Wednesday of each month. 
• Attend staff meetings and program meetings.
• Certain deadlines will need to be met to provide reports, process donations, acknowledge donors, etc.