Development Data Coordinator

James River Association - Development Data Coordinator

Location: Richmond, VA

Telework: Hybrid

Experience:  Mid

Number of Openings: 1

Job Status: Exempt

Salary Range: $55K-$65K annually

Reports to: VP of Development

The James River Association(JRA) is a non-profit organization on a mission to protect the James River and connect people to it. JRA is excited to announce an opening for a Development Data Coordinator. In this role, you’ll be an important member of the development team, who will manage all aspects of JRA’s Salesforce database with related teams and software. Primary responsibilities include entering donor and gift data, managing system integrations, and providing detailed reports as needed.

We’re looking for someone with excellent communication and interpersonal skills, a passion for detailed systems that support programs and development, and a personal interest in the James River. 

Responsibilities: 

• Adapt and enhance the existing database structure while creating and implementing processes that improve data integrity, efficiency, and usability
• Responsible for day-to-day management, accuracy, and integrity of the donor CRM, including logging donations, tracking interactions, and maintaining up-to-date constituent records
• Maintain accurate and consistent data management practices within Salesforce NPSP, including gift entry, coding, and ongoing database maintenance
• Create and manage reports, dashboards, and data visualizations to support Development, Grants, Cause Marketing, and Corporate Sponsorship efforts
• Partner with Accounting and Operations to reconcile gifts between Salesforce and QuickBooks and ensure accuracy across systems
• Manage gift renewals, including tracking, processing, and completion of appeal and acknowledgement letters and donor communications
• Support donor engagement and fundraising efforts by maintaining detailed records, managing moves management, assisting with prospect research, and assisting with development events as needed.
• Collaborate with Marketing and Development teams on campaigns, including donor segmentation, appeals, and mass email initiatives
• Provide training and support to staff on database use, while assisting with onboarding, system adoption, and ongoing process improvements

Qualifications: 

• Ability to problem solve and find solutions in efficient and effective ways.
• Successfully builds relationships by understanding organization and department goals. 
• Promotes and adheres to JRA’s mission, vision and values; policies and applicable laws in a fair and equitable manner.
• Represents the organization in a professional manner to all donors, vendors, and internal staff; willing to be a team player for events. 

• Hybrid work environment - in office generally 2-3 (partial) days per week; Minimal to no overtime.

• Successfully complete pre-employment background screening.

Requirements:

•  Bachelor’s degree in information technology, data analytics or related field 
•  Minimum 2 years experience with CRM platforms (Salesforce strongly preferred). 
• Skilled with Microsoft Office and Google Workspace, as well as experience with standard office equipment.

Preferred Skills & Experience:

• Preferred experience working in non-profit development initiatives
• Demonstrated ability to collaborate effectively across departments and teams to align data and fundraising goals with organizational priorities
• Experience applying an equity and inclusion lens to data management, donor engagement, and cross-functional decision-making processes

Competitive Salary & Benefits Package includes fully paid employee-only health and dental coverage, Life and LTD insurance, generous paid time off (starting at four weeks/year), twelve paid holidays, and 401(k) matched contributions! Professional development and growth opportunities. Work-life balance and dynamic, hybrid/flexible work environment. The exempt salary range for this full-time position is $55,000 to $65,000 annually, depending upon several factors including education and work experience.

APPLY by submitting your resume and cover letter through this link. This position will remain open until filled, with an anticipated hire date of late April 2026.

Why Work for the James River Association? 

We are OPTIMISTS.

We believe through individual and collective action, the James River can be

preserved and improved, enriching all communities in the watershed.

We are CATALYSTS.

We are proactive change-makers, not bystanders. We take initiative, bring creativity

and passion, and enlist the broader community to drive positive change for the

James River.

CREDIBILITY is our currency.

Our success depends on the trust we build. We operate with integrity and can be

relied on as a true, steady, dependable resource grounded in science.

COMMUNITY drives everything we do.

We believe in the power of community to achieve common goals, honoring a full

range of voices in the process. Our efforts consider the varied needs and interests of

our watershed communities.

We are proud to be an EEO employer. We maintain a drug-free workplace. At JRA, we believe in community, conservation, and driving change. We encourage applications from all backgrounds—if you're excited about working with us, we want to hear from you!