Development Database Manager

 Position Summary:

This position is responsible for all gift processing, information and input extraction, prospect and donor analysis, and ensuring quality control of data entry and its processes. The DDM reports directly to the Director of Development. The DDM will serve as the primary source of all donor information within Tessitura for members of the Development Dept staff, being particularly mindful of maintaining the integrity and confidentiality of all donor data, contact information, and accuracy of this data entry and extraction. 

Other major duties and responsibilities include: 

• Conduct all gift processing, including gift entry and acknowledgment, and send monthly pledge payment reminders. 
• Produce standard and unique reports on all philanthropic activity, including gifts and pledges. 
• Prepare all lists for donor appeals (direct mail, telefunding, and email campaigns) and donor recognition (program listings, wall listings, and within Milwaukee Rep’s Donor Lounge). 
• Enforce and encourage date entry standards and best practices to promote optimal data integrity. 
• Be active in Milwaukee Arts Partners (MAP), a consortium of local arts organizations which share the same database, as well as Tessitura administrators, to maximize use of Tessitura.
• Be up to date on all current and future Tessitura database functionality including periodic software upgrades, facilitate Rep. Development Staff training, implement solutions to to software limitations. 
• Assist with the donor lounge. 
• Oversee The Rep's monthly giving program, Reprise. 
• Serve as the main point of contact for donors and provide excellent customer service. 
• Other duties as assigned.

Requirements of the Position: 

• Demonstrated experience with Tessitura or other relationship database (e.g Raiser’s Edge, Blackbaud, etc.) 
• Advanced proficiency of Microsoft Excel. Basic knowledge of SQL a plus. 
• Confident in data analysis skills, knowledge of query creation, and experience manipulating, merging, and mining large and complex data sets.
• Highly accurate and detail-oriented while meeting goals and short time frames. 
• Takes an analytical, creative, and innovate approach to solving problems.
• Maintains respect for confidentiality of donor information. 
• Ability to prioritize and orchestrate multiple projects in a fast-paced working environment, all while exhibiting good humor and grace when under pressure. 
• Excellent interpersonal, written and verbal communication skills, with the ability to communicate technical data in an effective manner to staff, patrons and donors. 
• Ability to work evenings and weekends, as required on occasion. 
• Familiarity with non-profit theater organizations and general fundraising process. 
• Ability to communicate effectively with a diverse audience of donors, patrons, and staff. 

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to use hands to finger, handle, or touch objects. The employee is occasionally required to stand; walk; sit; reach above shoulders; climb or balance; and stoop, kneel, or crouch. Specific vision abilities required by the job include close vision and peripheral vision.  

Milwaukee Repertory Theater is committed to creating a culturally diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, marital status, national origin, genetics, disability, age, or veteran status.