Diabetes Health Program Specialist

Diabetes Health Program Specialist

Full-Time | Non-Exempt

Weekdays | 8:30 a.m. - 5:00 p.m.

Post Date: 09/09/2026

Open Until Filled

Indian Health Board of Minneapolis is a Federally Qualified Health Care Center and community clinic providing access to quality health care and wellness services. We believe the best care happens when we listen and work together. While promoting and preserving our urban American Indian and Alaska Native traditions and identity, we embrace all people seeking patient-centered, culturally sensitive health care and wellness services.

At Indian Health Board we believe Good Relationships are supported by three interrelated values: Respect for culture - preserving and promoting our American Indian and Alaska Native heritage and identity while embracing all other cultures with acceptance and compassion; Excellence - seeking excellence in all our services, business practices, and community partnerships; Leadership - promoting ethical leadership based on collaboration and mutual respect.

We offer:

• Platinum benefits package available for employees working 30 hours per week or more: Health, Dental, Vision, FSA


• Company paid long term and life insurance


• Generous paid time-off


• Retirement savings plan with employer match

Our mission statement:

"To ensure access to quality health care services for American Indians and other peoples and to promote health education and wellness."

-Respect for Culture Excellence Leadership-

If our beliefs resonate with you, we want you and encourage you to apply at IHB.

JOB SUMMARY

This position is responsible for supporting the IHB Special Diabetes Program for Indians (SDPI), as well as other Health programs through professional communication with patients and staff, organized event planning, and efficient management and analysis of clinical data.

ESSENTIAL FUNCTIONS

• Participates as an integral member of the SDPI team; collaborating with various IHB staff to provide seamless patient care.


• Collaborates with IHB's health programs to support patient care through various communication strategies; scheduling meetings, scheduling patients' appointments as it relates to the access of care.


• Taking meeting minutes and distributing them to applicable staff in a timely manner.


• Completes inventory of purchased items on a regular basis for health program supplies and incentives, including clinical diabetes supplies and grant incentives.


• Support diabetes clinic to include purchase and keep current inventory for various health programs.


• Maintain accurate and current quality measures for team.


• Collect and analyze data from events, leading efforts in program audits, grant reporting and grant activities.


• Preparation for events and classes, assists in meal preparation.


• Work with IHB's SDPI team to order food and supplies for classes and events, following appropriate purchasing and reconciliation procedures and budget as well as IHB's Healthy Foods guidelines.


• Create/update flyers to promote health activities, events, and health education materials.


• Collaborate with Care Coordinators on health program events.


• Provide excellent customer service to patients, peers, leadership, and community partners.


• Complete and submit all reports in a timely manner, ensuring accuracy and thoroughness (e.g., audits, grant reports, internal reports, etc.).


• Assist with diabetes prior authorizations and 340B calls to pharmacy to ensure written correctly.


• Setting up meetings and reserve rooms for all diabetic programs, and other health program activities and/or events.


• Perform other job-related duties assigned by supervisor.

ADDITIONAL RESPONSIBILITIES

• Assist in workflow improvement related to job activities.


• Attend staff and department meetings.


• Take meeting minutes and distribute them to staff.

KNOWLEDGE, SKILLS, AND ABILITIES

• Knowledge and respect of American Indian culture and other culturally diverse populations served by IHB.


• Ability to implement projects from start to finish thoroughly completing all phases, meeting deadlines.


• Knowledge of/or ability to be self-motivated to learn basic health screening guidelines.


• Easily motivated, creative, engaging, and enthusiastic.

EDUCATION AND EXPERIENCE

• Associates-degree in a health-related field or equivalent experience in lieu of degree.


• Excel at working in a clinic environment, working professionally with medical providers, clinic staff, community partners and patients; 2+ years' experience preferred.


• EHR experience, a plus.


• Reliable transportation, current license in good standing with a good driving record required.

PHYSICAL DEMANDS

The work requires some physical exertion such as long periods of standing, walking, recurring bending, crouching, stooping, stretching, reaching, or similar activities, recurring lifting of moderately heavy items. The work may require specific, but common, physical characteristics and abilities such as above-average agility and dexterity. The work environment involves high risks with exposure to potentially dangerous situations requiring a range of safety and other precautions.

HIPAA

IHB makes reasonable efforts to limit access to and use of protected health information (PHI) by employees to the minimum necessary performance of assigned duties as outlines in job descriptions. This position is access restricted to PHI needed to carry out health care operations.