Diesel Service Technician

Company : East Texas Mack Sales Lp

Job Type : Full Time

75603 Longview, Texas

Number of Applicants

000+

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Job Description - Diesel Service Technician

At East Texas Mack, we strive to make every customer a customer for life. Happy employees make happy clients, and we reward individuals who are ready to work hard and stay motivated. Every employee is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from us through the years.

Benefits

Medical

Dental

Vision

401k with Match

Paid Time Off

Paid Training

Company Holidays

Responsibilities

Provide technical service to vehicles and equipment.

Read job order, observe and listen to vehicle in operation to resolve malfunction and plan work procedures.

Follow checklists ensuring all critical parts are examined.

Examine protective guards, loose bolts, and specified safety devices on trucks, and adjust as needed.

Test-drive vehicles to ensure that they run smoothly.

Tag all warranty parts and returns to warranty clerk.

Attend training classes and keep tabs on factory technical bulletins.

Develop and maintain positive relationships with customers to increase overall customer happiness.

Properly complete the service and/or repairs assigned by supervisor.

Complete all work according to the applicable safety requirements and published procedures.

Participate in, and utilize to the best of one’s abilities, technical training as assigned by management.

Maintain your designated workspace in an organized and clean manner.

Ensure guest vehicles are returned as clean as they were prior to being serviced.

Show the utmost courtesy to all guests, visitors and dealership personnel.

Make every effort to achieve the production objectives set by management.

Adhere to manufacturer’s policies and procedures as they relate to labor operations, time and repair order documentation when performing warranty repairs and torque specifications.

Any other duties as outlined by the Service Supervisor and or management.

Qualifications

AT LEAST THREE YEARS OF DEALERSHIP OR FLEET EXPERIENCE REQUIRED

High school diploma or equivalent required

ASE certification preferred

CDL certification preferred

Teammate with a strong sense of dedication to the customer and service team

Self-motivated and professional

Possess own tools

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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About the Company

East Texas Mack Sales Lp

At East Texas Mack, we strive to make every customer a customer for life. Happy employees make happy clients, and we reward individuals who are ready to work ha...

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Diesel Service Technician

Job Description - Diesel Service Technician

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