Overview:
The Diesel Technician is responsible for diagnosing, repairing, and performing preventative maintenance on diesel-powered trucks and commercial vehicles. This position requires advanced technical expertise, strong diagnostic abilities, and a commitment to delivering high-quality repairs while maintaining dealership and manufacturer standards. The Diesel Technician works independently to ensure customer vehicles are repaired safely, efficiently, and accurately while contributing to a productive and collaborative service department.
Responsibilities:
- Diagnose, troubleshoot, and repair diesel engines, transmissions, drivetrains, steering, suspension, brake systems, HVAC systems, and electrical components.
- Perform preventative maintenance services according to manufacturer specifications.
- Utilize computerized diagnostic equipment and repair information systems to identify mechanical and electrical concerns.
- Complete warranty and customer-pay repairs accurately and efficiently.
- Inspect vehicles and identify additional maintenance or repair recommendations.
- Document diagnostic findings, repair procedures, labor operations, and parts used on repair orders.
- Maintain productivity and quality standards established by the dealership.
- Follow all manufacturer repair procedures and dealership policies.
- Maintain a clean, organized, and safe work environment.
- Properly care for dealership tools, equipment, and customer vehicles.
- Participate in manufacturer training and continuing education programs to stay current with evolving technology.
- Mentor and assist apprentice or entry-level technicians as assigned.
- Communicate effectively with service advisors, parts personnel, and management regarding repair status, additional recommendations, and completion timelines.
- Comply with all OSHA safety regulations and dealership safety procedures.
- Perform other duties as assigned.
Qualifications:
- High school diploma or GED required.
- Previous diesel technician experience required; dealership experience preferred.
- Strong knowledge of diesel engine systems, diagnostics, electrical systems, drivetrains, and heavy-duty vehicle repair.
- Experience using computerized diagnostic equipment and manufacturer repair information systems.
- Valid driver's license with an acceptable driving record.
- ASE and/or manufacturer certifications preferred (or willingness to obtain).
- Strong organizational and time management skills with the ability to prioritize multiple tasks.
- Excellent problem-solving and diagnostic abilities.
- Strong written and verbal communication skills.
- Ability to work independently with minimal supervision while contributing to a team environment.
- Professionalism, integrity, and a strong commitment to customer satisfaction.
- Moderate to heavy physical activity required, including standing for extended periods, bending, lifting up to 50 pounds, and working in a shop environment.
Ilderton Dodge Chrysler Jeep RAM is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability status, genetic information, protected veteran status, or any other characteristic protected by law.