Diesel Technician Morning Shift - HOLT Truck Centers (Lease)

HOLT Truck Lease is looking to fill a Morning Shift Diesel Technician at the Houston - Loop location. The service Department is vital, and the way it builds open, honest, trusting relationships with customers and other departments is essential to the Leasing department’s success. The main objective of the Diesel Technician is to perform diagnosis and repairs on vehicle components and systems for the Service Department.

Accountabilities

• Perform unsupervised work as outlined on major repair orders with efficiency and accuracy, in accordance with Leasing department’s and factory standards.


• Complete routine maintenance and major repairs within specified times


• Diagnosis, troubleshoot, and repair of non-typical vehicle issues


• Engage with external manufacturers and warranty contacts to maximize reimbursement of services


• Examine assigned vehicle to determine if further safety or service work is required


• Consult with service advisor about status of the vehicle repairs


• Provide technical expertise and guidance to all level of technicians


• Participate in manufacturer-sponsored training programs, schools, and events and make recommendations for other technicians within the shop


• Document all work performed and recommended on a repair order using accepted language


• Document all required information for successful completion of a warranty claim


• Road test vehicles for evaluation purposes specifically for noise, vibration, and harshness to determine needed actions


• Ensure the customer's vehicles are kept clean. Notify service advisor immediately of anything that has happened to change the appearance or condition of the vehicle


• Maintain a safe and clean work environment and recommend improvements for shop safety


• Maintain and be accountable for all Leasing and dealership-owned tools and manuals. Identify issues with specialty tools and communicate to management. Make recommendations for tool replacement and inventory control


• Operate shop equipment safely, report safety issues, and recommend maintenance and repairs immediately to management


• Possess the ability to lead in a team environment


• Understand, keep abreast of current with, and comply with all federal, state, and local regulations that affect service operations, such as hazardous waste disposal, OSHA, EPA, and so on. Capable of identifying and communicating issues with management


• Display the work ethic it takes to ensure each job is done efficiently and completely


• Possess great time management and organizational skills


• Be able to drive a vehicle and determine roadworthiness


• Perform any other duties and responsibilities as requested by the manager

Required Qualifications

• Must be able to pass a pre-employment drug screening and physical examination


• Must possess a current and valid driver's license with a driving record that meets the insurability guidelines set forth by the company's insurance carrier


• Must be able to work in a fast-paced environment while providing a superior customer service experience


• Must be neat in appearance, punctual, and a team player


• Possess good communication skills


• Must be able to adjust to multiple demands and shifting priorities and be responsive and flexible to best serve the issue at hand


• Must be physically capable of performing the duties of technician per Leasing service department’s requirements

Preferred Qualifications

• ASE certifications


• Good organizational skills and strong attention to detail


• Working knowledge of International Truck / Refrigeration units and supplier product


• Be able to use the International Service Portal when required


• Working knowledge of standard diagnostic software


• Own a complete set of tools

Disclaimer: Please note that the above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not to be interpreted as an exhaustive list of all responsibilities, duties, and skills required of the incumbents so classified. All incumbents may be required to perform duties outside of their everyday responsibilities as needed.