Digital Banking Specialist

Description

Love What you do and make a difference . . .

We are looking for a Digital Banking Specialist to join our team! This position is responsible for:

• Provide operational support of Wire Transfers
• Creates, verifies, issues and receives wire and fund transfers for processing
• Perform daily call back and account reconciliation activities
• Monitor the status of wire and fund transfers
• Investigate and researches disputes, suspicious or fraudulent activity for Wires, ACH, Debit Cards and Mobile Deposits while acting in accordance with state and federal regulations
• Performs a variety of routine daily tasks; reviews reports, prepares correspondence; participates in special department projects, provide ongoing customer support for various bank products and services
• Provide Operational support for debit cards, mobile deposits and ACH
• Maintain a high degree of confidentiality in handling of transactions and nonpublic personally identifiable information.

Consider joining our team if you want:

• An opportunity to work for an employer of choice that provides a highly engaged work environment where value is placed on simply being nice to our customers and one another
• To start a professional career with Monday through Friday work hours and weekends off
• A career that provides opportunity for growth; promoting from within is our top priority
• A comprehensive benefits package including Health, Dental, Vision and life insurance; Time Off benefits ; and generous retirement contributions

What you will need to succeed:

• A smile and great attitude
• Highly developed sense of integrity and strong work ethic
• Personable and outgoing; able to talk with customers and build rapport/relationships
• Great attention to detail and providing accurate service
• Technically savvy; able to use multiple computer systems and ability to adapt to change

Requirements

• High school diploma or GED
• Experience providing technical support and performing complex troubleshooting
• Two years of banking experience preferred
• Excellent communication skills and personable attitude
• Ability to use various technical programs and devices; keyboarding, 10-key, Microsoft Office Suite, Smart phone, and digital channels