C

Digital Banking Specialist

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Job Description - Digital Banking Specialist

Description

Love What you do and make a difference . . .

We are looking for a Digital Banking Specialist to join our team! This position is responsible for:

  • Provide operational support of Wire Transfers
  • Creates, verifies, issues and receives wire and fund transfers for processing
  • Perform daily call back and account reconciliation activities
  • Monitor the status of wire and fund transfers
  • Investigate and researches disputes, suspicious or fraudulent activity for Wires, ACH, Debit Cards and Mobile Deposits while acting in accordance with state and federal regulations
  • Performs a variety of routine daily tasks; reviews reports, prepares correspondence; participates in special department projects, provide ongoing customer support for various bank products and services
  • Provide Operational support for debit cards, mobile deposits and ACH
  • Maintain a high degree of confidentiality in handling of transactions and nonpublic personally identifiable information.

Consider joining our team if you want:

  • An opportunity to work for an employer of choice that provides a highly engaged work environment where value is placed on simply being nice to our customers and one another
  • To start a professional career with Monday through Friday work hours and weekends off
  • A career that provides opportunity for growth; promoting from within is our top priority
  • A comprehensive benefits package including Health, Dental, Vision and life insurance; Time Off benefits ; and generous retirement contributions

What you will need to succeed:

  • A smile and great attitude
  • Highly developed sense of integrity and strong work ethic
  • Personable and outgoing; able to talk with customers and build rapport/relationships
  • Great attention to detail and providing accurate service
  • Technically savvy; able to use multiple computer systems and ability to adapt to change

Requirements

  • High school diploma or GED
  • Experience providing technical support and performing complex troubleshooting
  • Two years of banking experience preferred
  • Excellent communication skills and personable attitude
  • Ability to use various technical programs and devices; keyboarding, 10-key, Microsoft Office Suite, Smart phone, and digital channels
Original job Digital Banking Specialist posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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