Digital Field Technician (Night)

What is the Role?

As a Digital Field Technical Support Specialist at Intersection, you will assist in maintaining these kiosks in NYC. You should be able to communicate effectively both verbally and in writing, and you must possess a valid driver's license with a good driving record. You should be comfortable working in the elements year-round. Knowledge of Manhattan and the surrounding boroughs is a plus

What you will accomplish:

• Assist Digital Field Technician(s) with loading and unloading vehicles
• Perform in-field replacements of failed consumable parts; i.e. USB boards, Intake Grills
• Perform in-field power cycling for down kiosks
• Deliver inventory replenishment on-site and between vendors
• Assemble LinkNYC components in-house to support repair activities
• Perform in-house refurbishment of failed LinkNYC components to support replacement of components for the repair operation
• Provision LinkNYC components in-house with required firmware, software and operating systems
• Perform in-house testing LinkNYC components to identify cause of failures and current capacity of the component

You're a great fit for this role because:

• Comfort and familiarity with electro-mechanical components
• Ability to use common hand and power tools, may require use of specialized tools
• Follow documented procedures in fitting, adjusting and proper functioning of parts
• Ability to communicate both verbally and in writing
• Ability to read and understand technical documents and procedures
• Ability to troubleshooting 
• Good time management skills
• Ability to lift and sustain 50 lbs. overhead for a short period of time
• A self-starter requiring little supervision is preferred

Rate: $23.50/hr

Offers of employment are contingent upon successfully passing a review of motor vehicle records, verification of social security number, and passing a drug test at a certified testing facility.

At Intersection we celebrate every voice that makes us unique and every perspective that makes us grow. It’s our shared responsibility to create an equitable environment where every employee contributes to the culture of the company. Our products and offerings impact cities across the world and it’s our goal to represent the diversity and differences that make cities special. We will be relentless in that pursuit, because together we are better. We encourage applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, disability, and veteran status.