Digital Fraud Specialist

Cybersecurity Analyst - Digital Fraud Specialist

POSITION OVERVIEW: 

Southern Company seeks an experienced Cybersecurity Analyst / Digital Fraud Specialist to protect the organization and its customers from financial loss and reputational damage by detecting, investigating, and preventing fraudulent activity. The analyst serves as the escalation point for cybersecurity incidents involving digital fraud. The successful applicant will partner with internal teams (customer service, telecom, physical security, and application developers) to identify, contain, and remediate threat activity. For example, cases may involve impersonated Internet domains, unattributed phone numbers, fraudulent customer accounts, and other tactics used to exploit our customers, employees, systems, and processes.

The analyst documents cases, evaluates evidence, and leads mitigation efforts. These efforts may include domain takedowns or takeovers, phone number and carrier blacklisting, and coordination with external partners such as law enforcement to disrupt fraudulent activity.

This role requires strong attention to detail, analytical judgment, and the ability to assess emerging threat information. The ideal candidate connects related information, preserves details for future attribution or corroboration, and brings a blend of cybersecurity, investigative analysis, and project management experience.

This position falls under the company’s Insider Threat Program and will have access to, and control over sensitive data, systems or assets. Enhanced personnel screening, which includes a background review, drug screen and psychological assessment, will be required if you are selected for this position 

JOB RESPONSIBILITIES:

• Investigating and containing suspected digital fraud activities
• Performing investigations in concert with other operational cybersecurity teams
• Tracking emerging threat patterns and recommending detections
• Coordinating remediation tasks with stakeholders and supporting teams
• Communicating with management on incident updates
• Documenting analytical steps and findings associated with cybersecurity fraud investigations
• Reviewing indicators to determine how to implement protective measures
• Identifying when additional resources are required during an incident
• Establishing and maintaining partnerships with internal and external teams
• Maintaining, updating and providing program metrics
• Initiating Internet domain takedowns or takeovers
• Interrupting the use of fraudulent phone numbers

REQUIREMENTS AND QUALIFICATIONS:

• Prior experience working in cybersecurity operations
• Investigation and analysis experience
• Task management experience, to include IT projects and deployments
• Excellent written and verbal communication skills
• Proven experience owning cybersecurity incidents and their outcomes
• Ability to articulate business impact associated with findings
• Prior success collaborating with various internal and external teams
• Experience mentoring and training other cybersecurity professionals
• Skills in analyzing large amounts of data to identify patterns of fraud
• Preferred certifications across fraud and cyber: CFE, CFCI, CISM, Security+, CISSP, or similar