Digital Identity Services Life Cycle Specialist (Puerto Rico)

RTX Corporation is an Aerospace and Defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises three industry-leading businesses – Collins Aerospace Systems, Pratt & Whitney, and Raytheon. Its 185,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Arlington, VA.

The following position is to join our RTX Enterprise Services team in Santa Isabel, Puerto Rico:

RTX is seeking a Digital Identity Services Life Cycle Specialist to join our Digital Identity Services Operations Life Cycle team.  This role will work with various vendors and stakeholders to help maintain enterprise wide solutions. This role is responsible for supporting the management of multiple Active Directory domains, Azure cloud environments, and the tools supporting them. Further responsibilities include troubleshooting system issues, documenting processes and procedures, non-standard change implementations and participating in program / project calls.

What You Will Do

• Installation, customization, configuration, and support of Active Directory support and governance tools
• Support processes needed to maintain an efficient platform. This may include but is not limited to promoting and demoting domain controllers, updating sites and services, and maintaining currency and patching on directory management systems.
• Review and update process documentation
• Participate in production support for Sev 1 / Sev 2 incidents
• This position will reference written work instructions for guidance with daily job activities. Work instructions are available in English only.

Qualifications You Must Have

• A University Degree or equivalent experience and minimum 2 years prior relevant experience, or an Advanced Degree in a related field and minimum 1 year experience.
• Working knowledge in scripting (PowerShell)
• Working knowledge of change management processes
• Experience managing large multi-forest Active Directory environments
• Experience working with One Identity Active Roles
• Experience with using Splunk to review logs

Qualifications We Prefer

• Ability to work independently with limited supervision and provide clear and documented status updates and metrics.
• Must have the ability to quickly learn and adapt to new concepts, capabilities or tools.
• Team player with proven collaboration, critical thinking and problem-solving skills.

What We Offer

Whether you’re just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care.

Learn More & Apply Now!
Location: This position is remote. However, the successful candidate must be currently living in Puerto Rico.

Please consider the following role type definition as you apply for this role:
Remote: This position is currently designated as remote. Employees who are working in Remote roles will work primarily offsite (from home). The employee may be expected to travel to the Santa Isabel site location as needed.