Digital Marketing Strategist

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Job Description - Digital Marketing Strategist

It's fun to work in a company where people truly BELIEVE in what they're doing!

Fullsteam is a leading provider of vertical software and embedded payments technology dedicated to helping businesses flourish by providing their customers with seamless experiences. With a dynamic and growing team of 1,700 employees, we are committed to driving innovation and delivering best-in-class software and payment solutions that empower small and medium-sized businesses across numerous industries. Our purpose is to help our customers grow their businesses and delight their customers. Join us and be a part of a forward-thinking company that values growth, excellence, and the success of our clients.

Welcomemat, part of the Fullsteam organization, provides a fully integrated digital marketing platform for the car wash and automotive service industries. We are searching for a

Digital Marketing Strategist

to join our team. We operate in a highly-collaborative, hybrid environment - embracing remote work where it makes sense for individuals and teams while providing unparalleled in-office experiences. Welcomemat is made up of several teams all working together to fulfill our core focus - to help others succeed.

This is a remote role and can be located anywhere in the US.

https://welcomematservices.com/

Responsibilities:

Cultivate and nurture long-term client relationships.

Coordinate marketing campaign requirements with internal and external partners.

Identify opportunities for upselling and collaborate closely with the sales team.

Influence corporate retention strategies.

Maintain transparent and prompt communication with clients.

Enhance the performance of digital and traditional campaigns.

Identify and align client needs and goals.

Present progress reports to management.

Represent the company and brand at external events when necessary.

Participate in internal meetings to discuss client progress and development.

Develop and manage outreach plans for clients in the region.

Provide general business and administrative support.

Adhere to Welcomemat's client success plan.

Stay abreast of new product developments and effectively communicate them to existing clients.

Minimum Qualifications:

Upbeat, outgoing, high-energy, and positive can-do attitude.

Bachelor's degree from a 4-year college or equivalent work experience.

3+ years of experience in marketing, digital marketing, sales, or client services.

Preferred Qualifications:

Good understanding of digital marketing and the marketing ecosystem

Exceptional organizational and detail-oriented capabilities.

Proficient in over-communicating to ensure clarity.

Strong computer proficiency.

Excellent phone and interpersonal skills.

Demonstrated networking and relationship-building prowess.

Proficiency in MS Office suite.

Fluent in digital advertising trends and principles.

Exceptional written and verbal communication skills in English.

Team-oriented with a structured and highly organized approach.

Effective at establishing and prioritizing tasks.

Ability to thrive under pressure.

Experience with Salesforce is advantageous.

Proficient in client turnaround and conflict resolution.

Benefit Information:

Fullsteam and its Family of Companies offers a competitive wage as well the following benefits:

Major Medical

Dental

Vision

401k with Company Match

Paid Holidays

Personal Time Off

Employer Paid Short Term Disability & AD&D

Other employee paid supplemental insurances offered

EEOC & ADA Statement:

Fullsteam and its family of companies provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Fullsteam and its family of companies complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Fullsteam Human Resources.

This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Final candidate must be able to pass a background check.

Fullsteam supports an inclusive workplace that values diversity of thought, experience, and background. Fullsteam is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state, or local law.
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