Digital Product Manager - Hearing Aid

Key Responsibilities

• Manage day-to-day digital product development activities, including product roadmaps, requirements, priorities, and feature decisions.
  
  


• Collaborate closely with software engineering and R&D teams throughout product development, testing, and release.
  
  


• Help develop digital solutions across mobile applications, fitting and clinician software, device connectivity, firmware, cloud services, APIs, and remote care technologies.
  
  


• Define product requirements, user stories, acceptance criteria, and development priorities.
  
  


• Review software builds, participate in testing, identify issues, and work with technical teams to develop solutions.
  
  


• Conduct customer research, usability testing, workflow evaluations, and concept validation to improve digital experiences.
  
  


• Gather feedback from audiologists, hearing care professionals, patients, and internal stakeholders to identify opportunities for improvement.
  
  


• Collaborate with the Hearing Aid Product Manager to ensure digital solutions integrate effectively with physical hearing devices.
  
  


• Work with Regulatory, Quality, Privacy, and Cybersecurity teams to support product compliance, validation, and release readiness.
  
  


• Coordinate digital product launches and updates with Marketing, Sales, Training, and Customer Support.
  
  


• Monitor product adoption, engagement, usability, reliability, customer satisfaction, and other performance metrics.
  
  


• Identify opportunities to simplify existing hearing healthcare workflows and improve the experience for patients and hearing care professionals.
  
  

Qualifications

• Minimum of 5 years of experience in digital product management, product ownership, software product development, UX, clinical technology, or a related field, including direct experience in the prescription hearing aid industry
  
  


• Hands-on experience developing or delivering digital products, such as mobile applications, connected hearing devices, fitting or clinician software, cloud platforms, or related digital health solutions
  
  


• Strong understanding of audiology, prescription hearing aids, fitting workflows, and the needs of hearing care professionals and patients
  
  


• Experience collaborating with software engineering teams throughout product development, testing, launch, and ongoing improvement.
  
  

Additional Information

• This is an on-site position based in Minnetonka, MN
  
  


• Reports to the VP of R&D
  
  


• Domestic and international travel of up to 20% may be required
  
  


• Collaboration with global teams across multiple time zones is expected