Digital Product Owner Collections & Remarketing

Digital Product Owner Collections & Remarketing

Location:

Greensboro, NC, US, 27409Wroclaw, PL, 51-502Göteborg, SE, 417 56Bangalore, IN, 562122

Position Type: Professional

Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.

The Global Headquarters for Volvo Financial Services is seeking a professional level Digital Product Owner for the Enabling area of VFS Digital and IT.

What you will do

As a Digital Product Owner, you will work closely with digital product managers, solution engineers, UX designers, data analysts and stakeholders, to continuously improve our products and the user experience. You will take ownership of the digital product and as a champion of the product vision and your team, you will turn the roadmap into deliverables and secure the alignment with the overall product strategy and product vision. You are a member of a stable team and are responsible for managing the team backlog prioritization and delivery.

Together with your colleagues at VFS and in the broad cross-functional network at the Volvo Group, you will take responsibilities in the following areas:

• Support the team in creating product specifications in the form of user stories with acceptance criteria, to ensure the stable team have all required information to deliver the desired outcome.

• Lead the product discovery process for assigned capabilities (including requirements gathering, design and scoping) in collaboration with the digital product manager, data analysts and engineers.

• Assist the digital product manager in ensuring that the product development backlog is properly organized, prioritized and kept up to date and supporting the business initiative strategy

• Contribute to the product vision, and champion this vision with stakeholders and the stable team.

• Ensure that proper analytics, tracking and data collection mechanisms are in place to understand user behaviours and//or product performance. In order to measure the product effectiveness, customer satisfaction and value

• Provide the necessary product support to the stable team as may be required to aid their delivery.

• Work with other parts of the organization as and when necessary to ensure the expected outcomes are achieved and measured..- Manage coordination/interaction with other stable teams

• Continuously reviewing the live product to identify areas for improvement and any deviations from the expected experience.

• Interact closely with business stakeholders, across multiple departments and countries

• Ensure digital products/applications/solutions fulfill all legal, compliance and security demands, including internal audit requirements and SLA’s towards the users

Your future team

You will report directly to the Director, Digital Delivery Area Enabling. Digital and IT is the engine of the VFS business, and we continue our strategic journey to further improve performance and to deliver the best customer experience in the industry. In this exciting environment, we are focused on Digital Innovation to meet the demands of our customers in an increasingly digitalized world.

In many of our markets, VFS has won the Great Place To Work award, where Great Work is done. By interacting with each other as an on-site business, we build relationships, which allow us to work together more efficiently and form stronger bonds with our colleagues and customers. The preferred location is Gothenburg, Sweden where we are establishing our new Global Hub; alternative locations are Greensboro, NC (USA), Bangalore (India), or Poland.

Who are you?

Do you dream big? We do too, and we are excited to grow together. In this role, we believe it is the right mindset that will make a difference at VFS. If you want to help create a highly engaged team to work on the latest technology and agile ways of working, driving the digital footprint for VFS, then we would welcome you to apply for this role.

Qualifications likely required to be successful in this role include:

• Documented experience and implementation track record

• Hands on experience within the customer engagement domain

• Experience in leading a team

• Excellent stakeholder management and communication skills

• Strong structuring and organizing skills

• Ability to present business and technical issues, ideas, and recommendations in verbal, written, and presentation formats using storytelling and logical arguments.

• Financial Services industry experiences favourable.

• Experience working in an agile set-up, using DevOps or similar

• The skills to identify risks and impacts regarding the functional solution from a business analysis perspective to propose changes in business processes, IT implementations and/or operations when necessary

• Proficiency in English which enables you to take part in international projects

• A university degree in Computer Science. Systems Engineering, Business Analysis, Finance or similar.

• Ability to work in multi-cultural and diverse environments

• Communication experience with all levels of the organization

• Availability to travel internationally

What’s in it for you?

We offer a solid and competitive package of compensation and benefits, plus you will enjoy a diverse working environment with a culture of care and inclusion. As an investment, we support your personal development and growth to achieve your career aspirations. Volvo Financial Services is an on-site business, and we understand that you might need occasional or temporary flexibility, which your leader is equipped to manage and fits well to our culture, as well as develop you for continued success.

Ready for the next move?

If you want to make a real impact in your career, Volvo Financial Services is where you want to be. We look forward to meeting you. We’ll discuss how we can help each other on our journey together. Don’t hesitate to connect with us.

We value your data privacy and therefore do not accept applications via mail.

Who we are and what we believe in

Our focus on Inclusion, Diversity, and Equity allows each of us the opportunity to bring our full authentic self to work and thrive by providing a safe and supportive environment, free of harassment and discrimination. We are committed to removing the barriers to entry, which is why we ask that even if you feel you may not meet every qualification on the job description, please apply and let us decide.

Applying to this job offers you the opportunity to join Volvo Group. Every day, across the globe, our trucks, buses, engines, construction equipment, financial services, and solutions make modern life possible. We are almost 100,000 people empowered to shape the future landscape of efficient, safe and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents with sharp minds and passion across the group’s leading brands and entities.

At Volvo Financial Services , we are working together to shape the world we want to live in. As the captive finance arm of the Volvo Group, VFS provides financial services and solutions that meet the needs of our customers’ evolving business. Through our dedication to innovation, we support society in its adoption of sustainable transport and equipment solutions. VFS is headquartered in Greensboro, North Carolina, USA and serves Volvo Group customers and dealers in more than 50 markets.

Job Category: Information Technology

Organization: Volvo Financial Services

Travel Required: Frequent Travel

Requisition ID: 10039

View All Jobs (https://jobs.volvogroup.com/?locale=en_US)

Do we share the same aspirations?

Every day, Volvo Group products and services ensure that people have food on the table, children arrive safely at school and roads and buildings can be constructed. Looking ahead, we are committed to driving the transition to sustainable and safe transport, mobility and infrastructure solutions toward a net-zero society.

Joining Volvo Group, you will work with some of the world’s most iconic brands and be part of a global and leading industrial company that is harnessing automated driving, electromobility and connectivity.

Our people are passionate about what they do, they aim for high performance and thrive on teamwork and learning. Everyday life at Volvo is defined by a climate of support, care and mutual respect.

If you aspire to grow and make an impact, join us on our journey to create a better and more resilient society for the coming generations.

Nearest Major Market: Greensboro