Digital Trust and Safety Specialist with Polish and English

Mercier Consultancy MD is excited to announce an opening for a Digital Trust and Safety Specialist proficient in both Polish and English. In this important position, you will play a key role in fostering a secure and respectful online environment for our users by actively monitoring content, addressing safety concerns, and enforcing safety policies.

Key Responsibilities

• Continuously monitor user-generated content and interactions to identify and mitigate any breaches of community guidelines.
• Conduct detailed investigations into reported safety incidents, using analytical skills to evaluate evidence and recommend suitable actions.
• Collaborate with diverse teams to formulate and enhance safety policies that support digital trust.
• Create comprehensive reports on safety incidents and patterns to guide management in decision-making.
• Stay informed on the latest trends and challenges related to digital safety to keep our protocols up-to-date.
• Communicate with users to provide education on best safety practices and promote awareness of digital threats.

• Fluency in Polish and English (both written and spoken) is essential.
• Prior experience in digital safety, content moderation, or a similar field is preferred.
• Strong analytical and problem-solving abilities, with a data-driven mindset.
• Excellent communication skills for effectively resolving user safety issues.
• Attention to detail and a proactive attitude towards identifying potential risks.
• Familiarity with digital safety tools, social media platforms, and content management systems.
• A collaborative approach and capability to thrive in a dynamic team setting.

1. Competitive Monthly Salary
2. Fully Paid Relocation Package
3. Monthly Performance Bonus
4. Fully Paid Training
5. Health Insurance
6. Monthly accommodation bonus