Digital Trust & Safety Team Leader

Location: Sofia, Bulgaria
Work Arrangement: On-site
Working Hours: Full-time, 8h/day (rotating shifts, Mon-Sun)

Looking for your next big step in Trust & Safety Leadership?
We're seeking a talented Team Leader fluent in Czech and English to take charge of a dynamic Trust & Safety team in Sofia. Help shape the digital landscape by mentoring a group that keeps online communities safe and supportive!

What You'll Do:

• Lead, motivate, and support your team in content review and trust & safety operations
• Monitor KPIs, coach team members, and foster a positive, performance-driven culture
• Ensure content meets policy guidelines and community standards
• Liaise with management, sharing feedback and best practices
• Provide hands-on training during a comprehensive 4-week onboarding

Who You Are:

• Fluent in Czech and English (spoken & written)
• Previous experience in a team lead or coaching role (content moderation or customer service preferred)
• Strong problem-solving, organizational, and communication skills
• Approachable, empathetic, and team-focused
• Ready for a fast-paced, international environment

What You'll Love:

• Make an immediate impact in a global company
• Full relocation support for your move to Sofia
• Modern office and all the perks of an international workplace
• Continuous learning, development, and career growth opportunities
• Work in a diverse, welcoming team with real influence on digital safety

How to Apply:

1. Apply now
2. Language verification
3. Interview
4. Start leading your team into new successes!

Take the lead in Trust & Safety, apply today, and help create a better digital world!