Dining Attendant

Description

About Hallbrook

Hallbrook Country Club is a caring community in Leawood, Kansas where members gather with family and friends to play, train, dine and relax. Guided by our discerning membership, Hallbrook takes bold strides as a leader amongst Kansas City clubs. A commitment to quality and the development of authentic connections guides our staff's daily interactions.
 

Hallbrook Country Club offers competitive pay, along with:

• Free Employee Meals
• Flexible Scheduling
• Double Pay on Holidays Worked 
• Summer appreciation events
• Discounts at the Pro Shop
• Golf Privileges
• and more!

Overview

The Dining Attendant is responsible for assisting the service staff in multiple ways to ensure the members receive seamless Food & Beverage experiences.

Responsibilities

Greeter

• Take reservation through OpenTable
• Greet members and their guests as they enter the club; strive to open the door for them whenever possible
• Manage the waitlist efficiently and effectively
• Prepare reservation cards for each table to include member name, number, time of reservation
• Preset menus for known reservations
• Make sure all menus are clean and well maintained
• Manage carryout by taking orders over the phone, reference mobile ordering to know what orders are being picked up, ensure all orders are accurate, and ask members if they require anything additional before they leave

Food Runner

• Know table numbers and seat numbers
• Have a good working knowledge of the food and drink menu and be able to recognize food and deliver it confidently
• Deliver food orders to the members
• Help the expeditor keep the expo clean, organized and stocked
• Ensure all orders (Carryout included) are accurate, and ask members if they require anything additional before leaving the table
• Take ownership of member requests and make sure they are delivered
• Assist the service staff with bussing and resetting of tables
• Bid members and their guests farewell when they leave and inquire about their dining experience
• Be flexible and can work in different areas of the club when needed
• Other duties as assigned by management

Service

• Assist the service staff with bussing and resetting of tables
• Bid members and their guests farewell when they leave and inquire about their dining experience
• Be flexible and can work in different areas of the club when needed
• Other duties as assigned by management.

Requirements

• Previous hospitality experience preferred
• Familiarity with OpenTable a plus
• People Person / Outgoing; Positive can-do personality
• Flexibility working weekends including Sunday, evenings, and holiday(s) a must
• Must be 15 years of age or older
• Predictable and reliable attendance is required.
• Ability to be on feet for up to 100% of the prescribed shift
• Ability to lift fifty pounds, able to stand, bend, stoop, twist and turn for prolonged periods of time.
• The position will require working inside and outside various times of the year