Dining Services Associate

Dining Services Associate (DSA)
Pay Rate: $18.72 - $21.97 / hour

At Elderwood, our Mission is People Caring for People. Our values of Integrity, Collaboration, Accountability, Respect & Excellence are at the core of everything we do. We strive to not only be the partner of choice for our residents, their families, and community partners—but also for our valued employees.

Dining Services Associate – Position Overview

Dining Services Associates play a vital role in ensuring the health and wellbeing of our residents through the preparation and service of nutritious meals, and maintaining kitchen and equipment sanitation. You’ll also contribute to a positive dining experience while following all applicable regulations.

Why Work at Elderwood?

• Competitive pay rates

• Gas Allowance Stipend or Ferry Reimbursement (for eligible full and part-time commuters)

• Increased Tuition Assistance Program for Clinical Tracks

• Shift Differentials for evenings, nights & weekends

• Full Benefits Package including Medical, Dental, Vision (for eligible employees)

• 401(k) with Employer Match

• Paid Time Off & Holiday Package

• Employee Referral Program

Dining Services Associate Responsibilities

• Assist in the preparation and delivery of meals to residents according to department policies and assignments.
• Adhere to residents’ diet orders, texture/consistency modifications, and menu preferences.
• Perform all duties in accordance with safety regulations and standards of practice.
• Serve meals to residents in dining areas as per seating charts and tray tickets.
• Assist in maintaining cleanliness of kitchen environment and equipment.
• Actively participate in facility and department meetings and in-services.
• Interact with residents and family members regarding meal service quality when appropriate.
• Utilize electronic timekeeping systems as directed.
• Maintain punctuality and work scheduled shifts reliably.
• Follow facility dress code, including wearing name tag at all times.
• Adhere to policies regarding use of electronic devices and company equipment.
• Support Elderwood’s Mission, Vision, and Values.
• Comply with Elderwood’s business code of conduct, HIPAA, and compliance policies.
• Perform other duties as assigned by supervisors or management.

Dining Services Associate Qualifications

• Minimum 16 years of age; Employment Certificate/Permit required for applicable individuals

• Prior customer service experience preferred

• ServSafe certification or willingness to obtain

• Physical stamina to handle constant activity

• High school diploma or equivalent preferred

• Prior food service, hospitality, serving, or restaurant experience desired

This position requires regular interaction with residents, coworkers, visitors, and/or supervisors. To ensure a safe environment and clear communication, employees must be able to read, write, speak, and understand English at an intermediate or advanced level.