Dinner Server

Position: Server, Dinner Shift

Reports to: General Manager 

Position Summary: 

Guide guests through the menu, take and process orders, and ensure a high standard of service and presentation. Create moments for our guests as they experience Hive!

Menu Knowledge: 

• Have extensive knowledge of food and beverage offerings. 
• Guide guests through the menu, answer questions, suggest items, and up-sell. 

Order Management: 

• Take and enter orders into the POS system accurately. 
• Check IDs for guests under 30. 
• Maintain accurate financial records, including discounts and guest info. 

Guest Interaction: 

• Ensure food and beverage quality meets guest expectations. 
• Package and deliver take-home items. 
• Communicate guest feedback and complaints to management. 

Service Area Maintenance: 

• Ensure tables are set with polished glassware, flatware, china, and napkins. 
• Keep tables and surrounding areas clean, respond quickly to spills. 
• Manage table configuration for party sizes, perform pre-bussing, and restock as needed. 

Safety and Hygiene: 

• Follow sanitation and safety standards. 
• Practice safe food handling, storage, and handling procedures. 
• Complete required training and maintain clean equipment. 

Accountabilities: 

• Produce accurate orders and meet sales goals. 
• Develop repeat guest relationships through excellent service. 
• Protect company assets with accurate cash handling and safe practices. 
• Maintain a clean uniform and professional appearance. 

Demonstrate teamwork, communication, and adherence to cleanliness and safety standards. 

Benefits

• Positive, team-focused work environment that values balance and well-being.
• Opportunities for growth within the Hive Collective.
• 50% employee discount for you and immediate family.
• Paid holidays and PTO for full-time employees.
• No work on Sundays or major holidays.
• Health insurance options after 90 days of full-time employment.
• 401k with up to 3% match after 1 year of full-time employment.

Skills: 

• Professional communication and social skills. 
• Basic math, computer skills, and ability to read and understand English. 
• Capable of lifting up to 50 pounds and standing for 5–7 hours. 

Personal Traits: 

• Strong organizational skills, attention to detail, and eagerness to learn. 
• Ability to work in a fast-paced environment and handle additional tasks as assigned.

Working Conditions: 

• Flexible scheduling required, including weekends and holidays. 
• Awareness of potential hazards (cuts, burns, slips). 
• Ability to work closely with other staff and adapt to a dynamic environment.