Dinning Room Manager

Job Summary

The Dinning Room Manager assures a high standard of appearance, hospitality and service in personnel and cleanliness of dining room. Ensures timeliness of food service. Supervises and trains dining room staff. Manages within budgetary restraints. Develops and implements programs to increase revenues through repeat business and higher check averages.

Job Tasks/Duties

• Ensure exceptional dining service, guest satisfaction, and swift resolution of service issues.
• Coordinate service flow between dining room and kitchen, leading all service styles as needed.
• Manage the reservation system, floor plans, and dining room setup based on guest counts and events.
• Maintain dining room cleanliness, safety, and overall presentation.
• Hire, train, schedule, supervise, and evaluate dining room staff.
• Enforce service standards, uniforms, POS proficiency, and ongoing staff development.
• Oversee labor control, payroll accuracy, and revenue management.
• Prepare daily revenue reports, forecasts, and POS closeouts.
• Manage inventory, equipment maintenance, and completion of cleaning and side-work.
• Ensure compliance with safety standards, alcohol service laws, and security procedures.
• Collaborate with the Executive Chef on menus, wine programs, and beverage promotions.
• Support marketing initiatives and track wine and beverage sales performance.
• Serve as Manager on Duty, opening/closing manager, and support F&B leadership as assigned.

Reports to: Food and Beverage Director 

Direct Reports: Food Servers, Bussers, Bartenders, Housemen, Valets

THE CLUB OFFER

Salary will be between $71,000 to $76,000 annually and is commensurate with experience.

• Paid Time Off (Vacation, Sick, and Holidays)
• Medical, dental, and vision insurance, life insurance
• 401K match up to 4% annual salary after 6 month

CLUB OVERVIEW

The Club is a private City Club located in Newport Beach, CA. Sense the extraordinary, familiarity, and formality as you relax in the company of others. For memorable dining, personal fitness, important business gatherings, and special events, The Pacific Club is a reflection of Orange County’s distinctive, professional leadership and lifestyle.

• 650 Members
• $11 M Total Gross Revenue
• $6.5 M F&B Revenue
• 120 Peak season staff
• 13 Board of Directors
• 10 Standing Committees
• 2 Food and Beverage Outlets
• 6 Private Dining Rooms & Main Ballroom
• Website: https://www.pacificclub.org

Classification: Exempt

Education and/or Experience

• High school diploma or GED required.
• A four-year college degree in Hospitality is preferred.
• Three years of dining room supervisory experience in private club.

Required License/Certification

Food Handler or ServSafe Certification

Responsible Beverage Certificate

CPR/ AED preferred

Requirements:

• Ability to multitask and remain calm under pressure.
• Outstanding management, organization, communication and leadership skills
• Excellent communication and interpersonal skills with a focus on member service.
• Strong organizational skills and attention to detail.
• Ability to operate computers, reservation systems, and point-of-sale software.
• Flexible schedule, including weekends and holidays.