Salary :
$150,000 - 258,750 yearly
Number of Applicants
:000+
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At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com
As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.
Job Function:
Technology Product & Platform ManagementJob Sub Function:
Business Systems AnalysisJob Category:
People LeaderAll Job Posting Locations:
New Brunswick, New Jersey, United States of AmericaJob Description:
J&J HR has an ambitious Vision of digital-first, employee-centric workforce experiences that are simplified, personalized, and measurable. We are designing end-to-end journeys that use automation, data, and AI to orchestrate seamless support “in the flow of work,” freeing employees, people leaders, and HR to focus on higher‑impact moments that matter
As the Business Architecture Leader, You will be accountable for designing how people, process, and technology come together to deliver end‑to‑end, persona‑centric HR experiences, with a primary focus on the employee experience across complex, multi‑functional and multi‑system environments.
This role operates as a business architecture and workflow design capability, sitting upstream of product build and system configuration. The leader owns the design of future‑state HR workflows, ensuring HR services are intuitive, connected, and outcome‑driven—before they are digitized, automated, or AI‑enabled.
The role leads a team of workflow designers and works closely with HR process owners, Product Managers, Technology teams, Data & Intelligence, and Change leaders to ensure experiences are designed holistically and delivered consistently across platforms.
Responsibilities:
End‑to‑End Workflow & Experience Design
Own the design of end‑to‑end HR workflows across the employee lifecycle, viewed through the employee persona lens.
Define how people, process, technology, and data work together across multiple HR systems and touchpoints.
Design workflows that cut across functions, HR domains, and platforms, eliminating fragmentation and hand‑offs.
Ensure workflows are experience‑led, policy‑compliant, and operationally viable.
Business Architecture & Future‑State Design
Act as the business architect for HR workflows, translating HR strategy and operating model intent into executable designs.
Create and maintain future‑state workflow blueprints, including:
Process flows and decision points
System orchestration and hand‑offs
Roles and accountability clarity
Experience and interaction patterns
Define the north‑star process maturity (manual → automated → AI‑assisted) before digital build begins.
Multi‑System & Orchestration Design
Design workflows that operate across multiple HR systems (e.g., Core HCM, Talent, Learning, Service Delivery tools).
Define workflow orchestration patterns, including when and how work moves between systems, teams, and channels.
Partner with Technology and Product teams to ensure designs are architecturally sound and feasible, without owning system configuration.
Team Leadership & Capability Building
Lead and develop a team of business workflow designers, setting standards, methods, and quality expectations.
Establish common design artifacts, templates, and playbooks for HR workflow design.
Build capability in journey mapping, workflow modeling, experience design, and business architecture.
Cross‑Functional Partnership
Partner with HR Operations, Product Owners, and Technology teams to ensure designs reflect real business needs.
Act as a trusted design advisor to senior HR and Digital leaders.
Ensure strong alignment between workflow design, product backlogs, and change/adoption plans
Required Skills:
Preferred Skills:
Business Alignment, Cyber Investigations, Developing Others, Fact-Based Decision Making, Human-Computer Interaction (HCI), Inclusive Leadership, Leadership, Network Configuration Management, Operating Systems (OS), Operations Management, Organizing, Regulatory Compliance, Scripting Languages, Software Development Management, Succession Planning, Systems Development, Systems Management, Technologically Savvy
The anticipated base pay range for this position is :
$150,000.00 - $258,750.00Additional Description for Pay Transparency:
Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).Auto-Apply to Dir, Head of Workflow & Solution Des Jobs with your AI JobCopilot
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