Dir of Beverage Operations

Directs the overall operations of Casino Beverage, Nightlife, Summer Concert Series (SCS), Pools, and Activations. 

• Assist the VP of Food and Beverage in establishing Beverage strategy and positioning. Think strategically and operationally about factors such as beverage concepts, pricing, quality, marketing, price/value perceptions, customer satisfaction, employee training and development as they relate to the overall Beverage products.  
• Directs the development and administration of controls for all phases of the department in an economical and profitable manner, while maintaining established standards 
• Assists with financial and business operating plans and capital expenditure plans that are consistent with the overall strategic positioning of the property. 
• Anticipates and reacts to changes in planning assumptions and alters plans as necessary. 
• Formally presents updates to plans and provides appropriate explanations and solutions to variances. 
• Responsible for actively building and retaining customer relations and acting as a mentor to team members to provide superior customer service. 
• Hires, trains, motivates, evaluates, and supervises assigned personnel; coaches for success and continuing improvement of team member skills. 
• Recommends changes including hiring, promotion, demotion and release of personnel. 
• Implements new concepts/trends with shared vision by the VP of Food and Beverage. 
• Stays abreast of industry trends, consumer preferences and expectations and competing beverage offerings. 
• Ensures the beverage service at Caesars Entertainment is distinguishable from competitors in the area. 
• Manages long term finances, including budget preparation, capital expenditures and analysis of financial performance. 
• Manages safety and sanitary conditions of all assigned areas to preclude liability and ensure integrity of necessary for liquor licensing and health permits. 

• High School Diploma or equivalent; College Degree preferred 
• Minimum of five years Food & Beverage experience 
• Two years supervisory experience  
• Fluent and literate in English 
• Good communication skills, both verbal and written 
• Good interpersonal skills, with emphasis in relationship building 
• Good problem solving skills 
• Good customer service skills, both internal and external 
• Ability to negotiate with diverse departments 
• Ability to implement strategic visions/plans into day-to-day operations 
• Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business 
• Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same.   
• Adheres to all regulatory, company and department policies and procedures 

ADDITIONAL REQUIREMENTS

• Mobility to move quickly around the property  
• Visual and auditory range must include immediate environment 
• Manual dexterity to operate office equipment 
• Ability to coordinate multiple tasks simultaneously 
• Positions that have contact with the public require the ability to work in a noisy  
  environment, and may be exposed to guests who use tobacco products.  Also, non-public contact positions may be required to enter public areas from time to time, in connection with their duties, and may be subject to the same environment.