Direct Care Provider/Behavioral Health Technician

Southwest Behavioral & Health Services are seeking Direct Care Providers/Behavioral Health Technicians to join our Community Living and Inpatient division! As a Direct Care Provider, you will provide screening, assessment, treatment planning, life skills, pre-vocational training, related documentation, case management, crisis intervention, individual and/or group counseling services to SMI members in a residential or inpatient setting. 

Pay range: $16 to $18 per hour based on experience and education with benefits.

Schedule: 8-hour and 10-hour shifts available depending on the site. 12-hour shift is offered at an inpatient site. Days, evenings and nights available and may need to work a weekend day.

Location: We have sites available in Phoenix and Mesa

Qualifications: 

• Minimum requirement consists of a 21-year age


• A High School Diploma/GED and six months of full-time Behavioral Health experience/integrated health experience; OR


• A related Associate’s degree and six weeks of full-time Behavioral Health/integrated health experience; OR


• A non-related Associate's degree and one year of full-time behavioral health/integrated health experience; OR


• A related bachelor’s degree; OR


• A non-related bachelor's degree plus six months of relevant experience in behavioral health.


• MVR clearance required.


• Must have fingerprint clearance issued by the Arizona Department of Public Safety or be eligible to receive upon hire (as required per program requirements).

What We Offer:

• 3.3 weeks of PTO your 1st year of employment, with increased accruals after continued service!


• 10 paid holidays


• Low-cost medical, dental and vision insurance, short-term/long-term disability and life insurance for employees


• We will help you save for retirement – 40% company match up to a 10% deferral into your SB&H retirement account!


• Career Development – Benefit from our culture of internal promotion!


• We help you with your higher education goals – Reduce your tuition costs with our tuition reimbursement program & discount degree programs!


• Employee Assistance Program, Health & Wellness and much more!

About SB&H

Southwest Behavioral & Health Services is a large and growing, non-profit community-based provider of behavioral health services with locations throughout the Phoenix metropolitan area, rural Maricopa County, Gila, Pinal, Mohave, Coconino, and Yavapai Counties. We are a well-established voice in the community with more than 115 sites, over one thousand employees, and 40 years’ experience.

At Southwest Behavioral & Health Services, we believe in the power of Empowered Belonging — a culture where every individual’s unique perspectives, backgrounds, and experiences are welcomed and valued.

We’re committed to creating a workplace where unique perspectives are valued, personal journeys are respected, and every individual is empowered to bring their whole self to a shared mission of delivering compassionate, life-changing services to the communities we serve.

Through our Empowered Belonging program, we’re committed to:

• Voice & Visibility — ensuring every team member’s ideas, experiences, and contributions are recognized and heard.


• Fair Access — fostering openness and fairness in opportunities for growth, leadership, and advancement, while honoring the different journeys people take.


• Culture of Connection — building authentic, meaningful relationships across backgrounds, roles, and experiences, knowing that fresh perspectives strengthen our work.


• Learning & Growth — providing opportunities for ongoing development, empathy, and leadership that reflect the many experiences within our teams.


• Wellbeing & Safety — prioritizing the mental, emotional, and psychological safety of every person, recognizing that belonging means something different to each of us.

Where everyone belongs. Where everyone leads.

Join us in shaping a community where your difference makes a difference, and your impact is real.

To learn about Southwest Behavioral & Health Services mission, values and services please review our website at https://www.sbhservices.org/

SB&H is a drug-free workplace, drug screening required. Southwest Behavioral & Health Services is an Equal Employment Opportunity Employer. Southwest Behavioral & Health Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.