Direct Care Support (Health Crisis Technician Portland - Limited Duration)

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The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community.

Opportunity awaits! Are you ready to make a positive impact on the lives of individuals who experience intellectual and developmental disabilities, often with co-occurring mental health diagnoses? Do you have experience providing direct patient/client care? Does working in a fast-paced work environment energize you? Then, come #JoinTeamSACU!

The Stabilization and Crisis Unit (SACU) is looking to fill a Limited Duration (LD), full-time, Health Crisis Technician opening in Portland. These positions are expected to last up to one year from the hire date. Limited Duration positions include health benefits, leave accrual, and union representation. The assignment may end earlier depending on workload and program needs. In the future if we receive permanent funding for this position limited duration employees will be eligible to apply.

To review the full list of duties and responsibilities, please click here to view the Position Description (PD).

You may be offered a job for any of the following shifts depending on what openings are available at that time: days, evenings, nights, weekends, vacation relief, or other various shifts.

Shift definitions:

Day shift is a set schedule from 6 a.m. to 2 p.m., 5 days in a row, with 2 days off.

Evening shift is a set schedule from 1:30 p.m. to 9:30 p.m., 5 days in a row, with 2 days off.

Night shift is a set schedule from 9 p.m. to 7 a.m., 4 days in a row, with 3 days off.

Vacation Relief shift has varied hours, shifts, and days off. Vacation Relief (VR) will not be scheduled for more than 8-hours unless filling in for a 10-hour shift, a 13 hour and 20-minute shift, a 16-hour shift, or unless mutually agreed with management. Every good faith effort shall be made to allow 10 hours between shifts. VR may waive this obligation. For Vacation Relief shift, you will be notified 48 hours of any changes in schedule per CBA contract.

Float Pool shift consists of 8-hour shifts unless mutually agreed upon with management to work other shifts (i.e., a 16-hour shift, a 13-hour and 20-minute shift, 4 - 10-hour shifts, etc.). Schedules will be set for periods of 30 days at a time, location of shift within the island will vary depending on the need for staffing. An island consists of 2 to 4 houses.

Employees will be notified of a shift change 10 days in advance when possible but in no instances shall employees be given less than a 7-day notice unless mutually agreed upon.

Float Pool Staff shall receive an additional 10% above their base pay for the duration of the assignment.

Float Pool Staff will be considered for working at another location (portability) within the island first even if they are working an overtime shift.

Summary of Duties

As an employee working within the Stabilization and Crisis Unit (SACU), you will be a part of a program that provides 24-hour residential care to Oregonians with intellectual/developmental disabilities, often with co-occurring mental health diagnoses, whose support needs exceed the supports offered or provided by other community-based residential programs. SACU provides development and support to assist individuals in safely transitioning back to their home community. We model positive attitudes while offering assistance with access to: health and medical supports, psychological services, emotional and behavioral support, educational supports. SACU staff also provide life skills training, recreational opportunities and community integration. SACU is dedicated to providing the support necessary to maintain the quality of life, achieve the highest possible level of independence and promote social opportunities, which benefit the individuals served and their communities.

We operate 17 residential group homes along the I-5 corridor from Portland to Eugene.

As a Health Crisis Technician, you will:

• Provide direct care assistance in a 24-hour, 7 days per week residential medical group home for individuals with intellectual and/or developmental disabilities (I/DD).
• Provide behavioral management, safety, medical/health care, hygiene, nutrition, housekeeping, and other daily activities both within the home and the community.
• Maintain the home and property in a safe and sanitary manner.
• Work individually and collaboratively with other staff members as part of a team within the group home setting to provide and promote a therapeutic environment.

Minimum Qualifications

A valid driver’s license and acceptable driving record is required for this position.

18 months of experience providing direct care or assistance to individuals or groups with intellectual and developmental disabilities, mental and/or physical disabilities, or substance abuse.

OR

Possession of a Certified Nursing Aide level 2 (CNA2).

OR

An associate degree in a field related to health care delivery.

OR

A combination of education and experience.

Essential Attributes 

We are looking for candidates with:

• Experience resolving conflicts in a professional and timely manner.
• Experience using computer software for documenting, reporting, and communicating information (e.g., Internet, Microsoft Office applications, etc.).
• Experience being a dependable resource for a team to achieve a common goal.
• Experience following behavior and mental health supports and/or medical orders.
• Experience monitoring and/or assisting individuals who experience mental, emotional, behavior, physical or medical challenges.

Preferred attributes 

These attributes are a plus; but are not required:

• Experience working in a long-term care facility, hospital, clinic, adult foster care, medical group home or similar environment.
• CNA certification.
• Work experience using Therap and/or Workday.

Attention all candidates! Clearly describe how you meet the minimum qualifications and essential attributes in your application materials. Your application materials will determine if you are selected to move forward in the selection process. Please include detailed work and education history.

• Please upload a resume or complete the work history profile. Please make sure your application materials, resume and job history, are clearly outlined as this information will be used to determine your starting salary range during the Equal Pay Assessment (previously known as Pay Equity Assessment). If you are selected as the final candidate and a degree is listed as a minimum qualification for the position, please be prepared to provide verification of your completed education before moving forward in the hiring process. Note: Your resume and cover letter may be uploaded in the Resume/CV field on the online application. After you submit your application, you will have additional tasks to complete in Workday. Please continue to check your Workday account throughout the recruitment process.
• The use of outside resources such as Artificial Intelligence software during applicant skill assessments, examinations, and/or interviews is prohibited unless otherwise stated by the hiring agency. Unauthorized use of outside resources during the hiring process will result in disqualification.
• The State of Oregon does not request or require your age, date of birth, attendance or graduation dates from an educational institution during the application process.
• The job posting closes at 11:59 PM (PDT/PST) on the close date. Immediately after you submit your application, be sure to respond to the two questionnaires relating to public records requests and veterans’ preference. These questions are necessary to complete the application process.

Working Conditions 

• You must have a valid license to drive and maintain an acceptable driving record.
• Frequent daily transportation of individuals using wheelchair accessible vehicles, passenger vans, mini vans and/or standard size cars. Must have the ability to drive a car/van.
• You will work in a residential home environment, which is staffed 24 hours a day, seven days a week.
• Frequent daily lifting up to 75 pounds involving transferring, positioning and moving individuals and/or moving program supplies.
• Frequent daily squatting, bending, and stooping.
• Daily exposure to household and sometimes industrial strength cleaning agents.
• You will work in a variety of settings both within the residential home(s) and in the community.
• Occasional exposure to inclement weather.
• Occasionally participate in water activities with the individuals as assigned.

Background Checks and Requirements

• If selected as a finalist, we will conduct a criminal history and background check. Adverse criminal history or background check may lead to disqualification. Additional background check information.
• The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States.
• The Department of Human Services is a drug free workplace. All applicants will be subject to drug testing for Narcotics, Methamphetamine, and other controlled substances.
• Your driving record must meet the qualifications of the ODHS SACU Driving Policy and will be considered unacceptable for offenses, including, but not limited to any misdemeanor or felony traffic offense in the last 24 months. 

If you are offered a position, you will attend a three-week paid in-person training at our central office in Salem and you must become certified during this New Employee Orientation in the following:

• First Aid/CPR Certification - Requiring you to complete compressions in a kneeling position.
• Oregon Intervention System Certification (OIS) - Requiring you to physically hold an individual for safety while maintaining an approved restraint on clients which may involve quick movements, changes in physical positioning, and verbal communication with coworkers.
• Medication Administration Certification - Requiring you to demonstrate competency in completing doctor's orders, appropriate passing of medications to clients, appropriate documentation, and appropriate procedures for emergencies. 

Benefits 

• ODHS Employee Resource Group communities that promote shared learning.
• Cost of Living Adjustments.
• Annual salary increases (until you reach the top of the listed salary range).
• Amazing benefits package.
• Possible eligibility for the Public Service Loan Forgiveness Program.
• This position is part of the Police and Fire pension plan, which allows you to retire with full benefits after 25 years of service.
• A variety of resources and benefits are offered through the American Federation of State, County and Municipal Employees (AFSCME) union.

Employment Preference

Veterans’ and Oregon National Guard preference:

• Veterans’ preference information.
• How to submit your Veteran documents for preference. Please do not attach your Veterans’ preference documentation in the Resume/CV field of your application.
• Eligible veterans and Oregon National Guard servicemembers (current and former) who meet the qualifications of the position will be awarded candidate preference. For more information, please visit Veterans Resources.

General Information

• This is a limited duration, full-time position and is represented by the American Federation of State, County and Municipal Employees (AFSCME).
• This recruitment may be used to fill future vacancies in the same classification.
• To learn about the many options for a career in the field of developmental disabilities services please visit Impact Oregon.
• The salary listed is the non-PERS qualifying salary range (AA-Rate). If the successful candidate is PERS qualifying, the salary range will reflect the additional 6.95% (AP-Rate). Please review the Classification and Compensation page for more details, or you may visit our website for information on Pay Equity.

Contact Information 

We invite you to contact the [email protected] for accommodation requests under the Americans with Disabilities Act (ADA), application questions or job-specific questions.

• The recruiter for this position is Dereen Jalal. If you contact the recruiter, please include the job requisition number: REQ-208454.
• Email: [email protected]
• Phone (call or text): 503-910-7744