Direct Import Operations Supervisor- 外贸运营主管

About the Role

We are seeking a Logistics Supervisor to lead domestic and international transportation operations. This role is responsible for ensuring cost-effective, compliant, and on-time movement of goods across ocean, air, LTL, FTL, container, and parcel channels. The ideal candidate is a hands-on leader who drives operational efficiency, strengthens carrier partnerships, and continuously improves logistics processes.

Please note: This position is not located in a warehouse or distribution center. It is based in a corporate office environment.

What You’ll Do:

• Oversee end-to-end domestic and international shipping operations, ensuring timely and compliant delivery across all transportation modes.
• Monitor shipments, proactively resolve delays and exceptions, and manage claims through reimbursement.
• Develop delivery schedules and drop shipment strategies aligned with operational and customer requirements.
• Establish and improve logistics SOPs to drive accuracy, compliance, and efficiency.
• Review shipping documentation and audit freight invoices to ensure accuracy.
• Evaluate, negotiate, and manage carrier relationships to secure competitive rates and reliable service.
• Conduct transportation cost analyses and recommend routing strategies that balance cost, service, and capacity.
• Source and qualify new carriers to expand network capabilities and mitigate risk.
• Monitor market conditions, including rate fluctuations and capacity constraints, and recommend mitigation strategies.
• Partner cross-functionally with warehouse, sales, brokers, carriers, and customers to ensure seamless execution.
• Lead and develop logistics team members, including performance management and operational oversight.
• Support budgeting, reporting, and planning initiatives aligned with company goals.

What We’re Looking For:

• Bachelor’s degree in Supply Chain, Logistics, Business Administration, or related field.
• 5+ years of experience in logistics or transportation management, including domestic and international shipments.
• Strong knowledge of freight modes, carrier management, customs processes, and regulatory compliance.
• Experience managing full-cycle shipping operations, cost analysis, and route optimization.
• Proficiency in TMS/ERP systems and Microsoft Office.
• Demonstrated leadership experience supervising and developing team members.
• Strong analytical, organizational, and problem-solving skills.
• Bilingual in English and Mandarin preferred.

Title: Logistics/Operations Supervisor  
Wage Range: $70,000.00 USD- $80,000.00 USD
Location: Onsite Chino, CA

At Nexgrill, we’re all about bringing people together around the grill. Since 1993, we’ve been crafting quality outdoor cooking products—gas grills, charcoal grills, griddles, and more—designed to create memorable moments. With expertise in stainless steel, cast aluminum, and more, we deliver top-tier products at competitive prices.

What We Offer:

100% employer-paid HMO health care plan

Voluntary Benefits: Dental, Vision, Term Life, Accident, Critical Illness and Pet Insurance

401(K) Safe Harbor Plan for your future

Generous paid time off for work-life balance

Growth through training and development

Fun, engaging work environment

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