Direct Marketing Manager

JOB SUMMARY

Build and develop a world-class canvassing team that aggressively promotes the Pella Windows & Doors by Gunton Corporation brand to consumers, creates exceptional customer satisfaction, and consistently delivers margin, bookings, and market share growth consistent with overall company strategy.

Ensure there is accurate follow-up on all customer requests and inquiries. Work in conjunction with Sales Management to provide adequate development opportunities for door-to-door marketing representatives.

RESPONSIBILITIES

• Research neighborhoods and build execution maps for field marketing team.
• Engage with homeowners in local neighborhoods where Pella has recently completed home-improvement projects.
• Schedule in-home appointments for sales representatives to meet with homeowners.
• Recruit and train a team of field marketers.
• Supervise and coach field marketers to ensure maximum performance.
• Exceed weekly, monthly, and annual appointment goal targets.
• Manage and approve payroll entries and updates.
• Establish and execute an effective business development plan for your door-to-door marketing team.
• Schedule and complete, at minimum, a weekly call-in or face-to-face assessment with each person on your team. Meetings to be pre-scheduled and to include a defined agenda.
• Assist with managing the operations and administration of assigned Experience Centers and Showrooms.
• Support company functions and promote initiatives that improve employee engagement.
• Handle all customer requests in a timely and professional manner.
• Gain trust, respect, and buy-in from your team and other department teams through effective leadership.
• Always exhibit the highest standard of personal ethics and adhere to all Gunton Corporation policies.
• Perform additional responsibilities assigned by your manager.

REPORTING RELATIONSHIP

Reports to the In-Home Sales Segment Manager.

MINIMUM QUALIFICATIONS

• Two (2) or more years of experience managing a door-to-door marketing, neighborhood canvassing, or field marketing team.
• Five (5) or more years of experience in door-to-door marketing, neighborhood canvassing, or field marketing.
• A valid driver's license with four points or less during the last three years.

PREFERRED QUALIFICATIONS

• College or university degree.
• Construction background, window, and door replacement experience.
• Sales or sales management experience.

Gunton Corporation is pleased to be an equal employment employer. Decisions concerning employment, transfers, and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law.