Direct Response Marketing Specialist

At Feed the Children, we recognize the value of outstanding people, and we are looking for compassionate changemakers to join our team. We pride ourselves on cultivating a collaborative workplace where employees experience productive and rewarding employment and feel engaged in our mission to end childhood hunger. Our passionate team shares a deep sense of purpose, and we dream big to solve complex problems and create positive impact in communities around the world.

Feed the Children is recognized by Candid with its Platinum Seal of Transparency and is accredited by the BBB Wise Giving Alliance. The organization has received a 4-star rating from Charity Navigator and is consistently recognized on the Forbes Top 100 Charities list.

We are currently in search of a Direct Response Marketing Specialist to join our Direct Response Fundraising team.   The Direct Response Marketing Specialist works with colleagues across the organization and with external partners and agencies to ensure seamless campaign workflows, accurate data management, and timely delivery of all campaign efforts. The Direct Response Marketing Specialist plays an essential role in supporting the project coordination and execution of direct response fundraising campaigns, primarily direct mail fundraising (donor newsletters, appeals, acknowledgements and other efforts) but will also include exposure to phone, text, digital, Face-to-Face and other fundraising channels in our omni-channel strategic approach. This position will champion proactive and accurate planning, execution, organization, and communication, contributing to the overall success of direct marketing initiatives leading to revenue growth to fuel our mission. Exposure to marketing agencies and senior leaders across fundraising and marketing teams lends to the development of strategic sensibilities in a fast-paced, collegial and learning environment.

NOTE:  This position will work a hybrid schedule from our corporate office in Oklahoma City, OK and is not a 100% remote position.

Job Requirements:

Education

Bachelor’s degree in marketing, communications, business, or a related field preferred.  High school diploma or GED required.

Experience

3+ years of relevant experience in marketing, project coordination, or fundraising required.  Direct response or nonprofit experience preferred.

Intermediate proficiency with Microsoft Office Suite including Outlook, SharePoint, Teams, Word, Excel and PowerPoint required

Technical proficiency with data using Excel and/or similar databases strongly preferred.

Ability to learn and leverage new software tools to optimize efforts required.  Experience with project management tools like Workfront/Monday.com, creative tools like Adobe Acrobat/Canva, and AI tools like CoPilot preferred.

Ability to manage multiple tasks with competing deadlines professionally while maintaining a high attention to detail required

Strong written and verbal communication skills; ability to take effective meeting notes and follow up on actions.

Collaborative and proactive working style; customer service orientation and problem-solving mindset.

Any combination of education, training and experience which provides the required knowledge, skills, and abilities to perform the essential functions of the job may be considered.

Essential Functions

Process & Project Management:

• Manage the production schedule for direct marketing campaigns, tracking due dates and milestones, and communicating with the team. Proactively identify and address potential challenges.


• Initiate and schedule meetings to advance projects through milestones (strategy, creative reviews, campaign reporting, collaboration calls, etc.); Prepare agendas, develop meeting notes and track follow-up on action items.


• Schedule and track application due dates and entries for national workplace giving programs like America’s Charities and CFC.

Creative Assets, Reviews and Quality Control:

• Upload raw content and resources to SharePoint for agency access.


• Proofread creative elements, ensuring key aspects align with the overall strategy and are present in the final assets (pseudonyms, quotes, images, codes, static information).


• Assist in the review and organization of brand, messaging, and offer elements for direct mail campaigns, providing feedback where appropriate.


• Manage digital and physical scanline quality control (QC) process, ensuring schedules are maintained and discrepancies are addressed in collaboration with management and relevant partners.


• Distribute creative assets to internal stakeholders and maintain organized SharePoint files for campaign materials (creatives, invoices, strategy decks, cost reports, return files, etc.).

CRM & Data Management:

• Learn to navigate and use the donor database (Blackbaud CRM platform) supporting campaign set-up, routine list pulls, data uploads, and donor lookups.


• Assist with uploading campaign data and segmentation files, ensuring accuracy and compliance with established protocols.

Invoicing & Cost Tracking:

• Record and track campaign-related expenses in the invoice tracker, supporting the invoice approval process alongside management and the finance team.


• Assist in reconciling discrepancies as needed and ensure timely submission and processing of invoices from internal and external partners.

Communication & Collaboration:

• Champion timely, effective and anticipatory communication with internal teams and external agencies, ensuring campaign needs and deadlines are clearly conveyed.


• Serve as the first line of communication for donor marketing-related escalations, engaging management or other team members as appropriate to ensure positive donor experience and seamless marketing operations.

Establishes an environment of high performance and continuous improvement that values learning, a commitment to quality, welcomes and encourages collaboration, and fosters both intra and inter-departmental dialogue and respect. 

Models the type and level of behavior, professionalism and leadership that is in accordance with the values of the organization. 

Performs other related duties as required.  

About Feed the Children: 

As a leading anti-hunger organization, Feed the Children is committed to ending childhood hunger. We provide children and families in the U.S. and around the world with the food and essentials kids need to grow and thrive.  

Through our programs and partnerships, we feed children today while helping their families and communities build resilient futures. In addition to food, we distribute household and personal care items across the United States to help parents and caregivers maintain stable, food-secure households. Internationally, we expand access to nutritious meals, safe water, improved hygiene, and training in sustainable living. Responsible stewards of our resources, we are driven to pursue innovative, holistic, and child-focused solutions to the complex challenges of hunger, food insecurity, and poverty. 

For children everywhere, we believe that having enough to eat is a fundamental right.  

Our Values: 

We are driven by a shared sense of PURPOSE.  At Feed the Children, our commitment to the mission is at the heart of what we do and fuels our collective impact in the communities where we serve. 

We cannot achieve our bold vision without our talented PEOPLE.  We are passionate about fostering a best-in-class workforce that is engaged, respected, and empowered to deliver results. 

We believe in CURIOSITY and continued learning.  Success requires a culture of discovery, curiosity and continued learning to expand our knowledge, seek new perspectives and challenge the status quo. 

We know COLLABORATION is the only way to end childhood hunger.  We cannot succeed alone. It will take all of us – our employees, donors, partners, volunteers – working together to accomplish our ambitious goals. 

We DREAM big.  When we work together, we collectively reimagine what is possible. We dream big to solve complex problems and create deep impact in communities around the world. 

We VALUE every donor.  We respect our donors’ intentions and promote responsible stewardship of the resources they entrust to us. 

Join Feed the Children and help create a world where no child goes to bed hungry. 

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. 

Feed the Children is an equal opportunity employer. All qualified candidates will receive consideration for positions without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, political affiliation, pregnancy, military and/or veterans’ status, genetic characteristics, marital status or any other considerations made unlawful by applicable state, federal, or local law. Feed the Children welcomes and encourages applications from persons with physical and mental disabilities and will make every effort to reasonably accommodate the needs of those persons.  Additionally, Feed the Children strives to provide an environment free from sexual exploitation and abuse and harassment in all places where relief and development programs are implemented. Feed the Children expects its employees to maintain high ethical standards, protect organizational integrity and reputation, and ensure that Feed the Children work is carried out in honest and fair methods, in alignment with the Feed the Children safeguarding and associated policies.