Direct Support Professional - Counselor Aide

Harbor is seeking a Counselor Aide to join the Toledo team! Counselor Aides are responsible for providing clients with direct support and engagement, facilitating group therapy, monitoring and documenting, and crisis responsiveness.

Position is full-time, 1st shift 6:45a-3:15p, and works rotating weekends.

Education/Experience/Other Requirements:

• Medical Assistant Certification or Bachelor’s degree in psychology, sociology or human service related field preferred.


• Two years’ experience working with persons having chemical dependency/mental health issues preferred.


• Group Facilitation experience preferred


• Chemical Dependency/Counseling/Social Work Licensure required.


• Must be at least 23 years of age, must have a valid driver’s license, acceptable driving record, and show proof of personal auto insurance policy to be deemed insurable with Harbor’s vehicle insurance carrier for first and second shift employees. Third shift employees will not be required to drive. Must remain up to date on annual Defensive Driving for 15-Passenger Vans training requirement. 


• CPR/First Aid and NCI/CPI Certifications required within 90 days of employment.

Essential Job Competencies/Primary Duties:

1. Knowledgeable of the individualized care plan for residents and provide support to the resident according to the care plan. Contribute to the care planning process by providing the clinical team with specific information and observations of the residents’ needs and preferences.


2. Assisting clients in adjusting to treatment, offering emotional support, and helping with daily living activities.


3. Facilitating group therapy activities, providing basic counseling and guidance, and educating clients on recovery principles and coping strategies.


4. Provide crisis responsive care to clients during moments of crisis or ambivalence.


5. Maintain accurate, complete, and appropriate clinical records in a timely manner.


6. Perform all job responsibilities in accordance with prescribed safety and infection control procedures including thorough hand washing, use of disposable gloves where indicated, and proper disposal of soiled materials.


7. Transport clients to social activities or off-site engagements etc.


8. Responsible for the completion of all scheduled tasks, care of residents and the facility (including maintenance tickets and cleaning).


9. Participates in weekly supervision, training, and development programs to enhance knowledge, skills, and personal service network.


10. Complete admissions and discharges for all entering and exiting clients.


11. Complete household duties and work orders as outlined on the duty list for each shift.


12. Completes initial and annual Relias Trainings.


13. Understands and maintains professional boundaries in client interactions.


14. Maintains courtesy and professionalism with staff and clients.

About Harbor: 

• A leading provider of mental health and substance use treatment for over 100 years


• 350+ clinical staff serve over 24,000 clients across multiple locations and in the community each year


• Services ranging from counseling, pharmacological management, primary care, psychological testing, case management, substance use treatment, residential services, vocational program, and more!

Why Work for Harbor? 

It is fast-paced and challenging, but you will have a lot of fun in the process. You will have the opportunity to meet other motivated individuals who are also making a positive impact at our company. Harbor is committed to investing our resources in you! Some benefits of working with Harbor include: 

• Medical, dental, and vision coverage


• Retirement plan with company match


• Generous paid time off, sick time, and paid holidays


• Tuition and professional license reimbursement programs


• Clinical supervision hours offered


• Employee referral bonuses


• Ability to make a difference in your community!