Direct Support Professional DSP Team Leader

New Communities is proud to have been named one of the 2024 and 2025 Best Places to Work in Maine. This recognition reflects our commitment to fostering a supportive, inclusive, and rewarding environment for our team members. Join our award-winning team!

New Communities is seeking a talented professional to join our team as a DSP Team Leader for our intellectual disability program supporting adults with intellectual challenges and other disabilities. This full-time leadership position has limited supervisory responsibilities for residents and general oversight of direct care staff. The DSP Team Leader position typically follows a Monday - Friday, 7:00 AM to 3:00 PM schedule, though flexibility is required to meet program needs. Providing after hours on-call supervision on a regular rotation is required.

Rate of pay ranges $25.50-$28.00/hour depending on certification and experience.

DSP Team Leader Responsibilities include:

• Team Supervision: Lead and supervise the direct care team, addressing employee performance issues with the support of the Program Manager.
• Staffing Coordination: Ensure safe and adequate facility coverage by coordinating staffing schedules.
• Resident Support: Assist residents in achieving their individual service plan goals, providing personal care and other essential support to enhance their quality of life.
• Crisis Management: Offer assistance and guidance to clients and staff during crisis situations.
• Medication Oversight: Oversee all medication administration practices and procedures to ensure compliance and safety.
• Intake & Discharge Facilitation: Manage the intake and discharge process for residents, maintaining accurate and up-to-date clinical records.
• Collaboration: Work closely with guardians and approved external agencies to ensure the delivery of high-quality services.

The DSP Team Leader position requires flexibility and the ability to manage time and multiple tasks with varying deadlines and little supervision. Strong organizational, written and interpersonal communication as well as basic supervisory skills are essential.

The DSP Team Leader Benefits:

• Paid time off - 17 days off per year plus 9 paid holidays
• Paid training opportunities and certifications
• Same day pay option
• Health insurance
• Dental and Vision insurance
• Tuition reimbursement up to $2000/year
• 403(b) Retirement Plan with 5% company match
• Wellness program including fitness reimbursement
• Birthday bonus
• Making a difference!

DSP Team Leader Requirements

• High school diploma or equivalent is required
• Valid Maine driver’s license is required
• Current DSP certificate with at least 3 years’ experience is preferred
• Current CRMA certificate certification is preferred
• Must be able to communicate effectively with residents and coworkers whose primary language is English