Director

Director of Operations – Immediate Opportunity

Chick-fil-A Northlake Boulevard | West Palm Beach, FL

Are you a high-capacity leader who thrives in a fast-paced, people-focused environment? Do you enjoy building strong teams, developing leaders, and creating an exceptional guest experience every day?

Chick-fil-A Northlake Boulevard is seeking a Director of Operations to partner closely with Owner/Operator Neil Hannon, a passionate leader with over 20 years of Chick-fil-A experience. In this role, you will have significant impact on the business by rotating through key operational areas, leading a large team, and gaining hands-on experience in both day-to-day operations and long-term strategy within a growing, hospitality-driven restaurant.

POSITION KEY RESPONSIBILITIES:

• Rotate through different business functions for a comprehensive understanding.
• Lead and mentor a diverse team of 100+ members.
• Drive customer service excellence and satisfaction.
• Streamline processes for operational efficiency.

COMPETENCIES/SKILLS/EDUCATION/EXPERIENCE NEEDED

• Bachelor's Degree in Business Management or Hospitality/Restaurant.
• 4+ years of leadership experience.
• High emotional intelligence and self-awareness.
• Strong communicator with a growth mindset.

DAY IN THE LIFE/SCHEDULE

• Monday-Saturday PM availability | 50 hours/week. | 5 work days
• Engage in leadership responsibilities and business operations.
• Lead a multi-million dollar business with 100+ team members.
• Create Relationships and moments with our guest.

BENEFITS/VACATION

• 2 weeks Paid Time Off (PTO).
• Employer contributes to health insurance.
• Closed Thanksgiving & Christmas Day.

Location: West Palm Beach, Florida

Work schedule

• 8 hour shift
• 10 hour shift
• Weekend availability
• Monday to Friday
• Day shift
• Night shift
• Overtime
• Other

Supplemental pay

• Other

Benefits

• Flexible schedule
• Paid time off
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance
• 401(k)
• 401(k) matching
• Referral program
• Employee discount
• Paid training