Director Business Strategy and Operations

Overview:

At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges.

Being part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve.

 

You’ll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about—locally and globally.

Come make an impact every day at Zebra.

What We're Looking For:

The Director, Business Strategy & Operations is a highly strategic and execution-focused leader within the Global Supply Chain Organization. This role serves as a critical partner to the CSCO responsible for driving alignment, accountability, and execution across key business initiatives. This role is a strong operator capable of translating strategy into measurable action while ensuring consistent delivery against business objectives. As a highly visible and strategic role within the Business Unit, this position directly influences the execution of the company's growth strategy. The Director ensures that strategic initiatives translate into measurable results, enabling the organization to scale effectively and compete in high-growth markets.

This role requires a minimum of 3-days per week in either our Holtsville, NY or Lincolnshire, IL office, 2 days remote (US), and may be Remote (US) for the ideal candidate.

Essential Duties and Responsibilities, Key Skills and Competencies

Supply Chain Operations & Cadence Leadership

• Drive the operational rhythm of the function, including Quarterly Business Reviews, strategic planning sessions, and executive reporting processes.
• Ensure cross-functional alignment across internal teams to maintain focus on key priorities and execution timelines.

Strategy Execution & Enablement

• Serve as the primary lead for strategic initiatives to the CSCO.
• Partner closely with global and regional leaders to drive adoption of key initiatives and translate strategy into actionable execution.
• Monitor initiative progress and drive accountability through KPI tracking and reporting.

KPI Ownership & Performance Management

• Define, track, and report on critical business and sales KPIs
• Identify performance gaps and drive corrective actions with leadership teams.
• Ensure data integrity and visibility through enterprise systems.

Leadership & Team Management

• Lead and develop a team supporting business operations and administration.
• Build a high-performing support structure that enhances executive effectiveness.
• Establish clear expectations, accountability, and development plans for direct reports to foster continuous growth and operational excellence.

Strategic Capability Development

• Partner with the CSCO identify and develop high-impact growth initiatives.
• Drive the execution of initiatives tied to measurable outcomes and business impact.

Minimum Qualifications:

• Bachelor’s degree required. MBA or advanced degree preferred.
• Minimum 10+ years of progressive experience in strategy or business operations
• Proven experience working closely with senior leadership in a fast-paced, global environment
• Demonstrated success driving cross-functional initiatives with measurable business outcomes
• Proven track record of managing teams and developing talent

Key Competencies

• Strategic Thinking + Execution: Ability to translate high-level strategy into disciplined execution and measurable results
• Operational Rigor: Strong planning, organization, and process management skills
• Data-Driven Decision Making: Deep comfort with KPIs, analytics, and performance tracking to drive business outcomes
• Leadership & Influence: Ability to drive alignment across senior stakeholders and cross-functional teams without direct authority
• Communication: Exceptional ability to synthesize complex topics into clear executive messaging
• Ownership Mentality: High accountability for outcomes and business impact

Approximately 25% travel annually (a mix of domestic and international)

Equal Opportunity Employer:

Zebra is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability and protected veteran status, or any other basis prohibited by law. If you are an individual with a disability and need assistance in applying for a position, please contact us at [email protected].

Know Your Rights:

https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf

Conozca sus Derechos:

https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRightsSp_10_20.pdf

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation at [email protected] .

Pay Range:

$177,920.00 - $266,880.00 Annual

Incentive Compensation:

In addition to base pay, Zebra offers this role the opportunity to earn a performance-based annual cash incentive, at a target equal to 25% of base pay, in accordance with the terms of the applicable incentive plan.

Zebra Total Rewards:

Zebra Total Rewards includes more than just pay and is structured to meet the needs of our changing global business and evolving talent. We are committed to providing our employees with a benefits program that is comprehensive and competitive – including healthcare, wellness, inclusion networks, and continued learning and development offerings. We offer community service days, in addition to the traditional insurances, compensation, parental leave, employee assistance program and paid time off offerings depending on the country where you work.

Salary offered will vary depending on your location, job-related skills, knowledge, and experience.

Additionally, all Zebra roles are eligible for cash incentive programs. For example, sales roles have additional opportunity to earn substantial variable compensation tied to quota achievement. In most other roles, the Zebra annual cash incentive program links Company and individual performance together. Some roles may also be eligible for long-term incentive equity awards.

Benefits:

We understand the importance of work-life balance and wellbeing, which is why we offer flexibility for our teams including: hybrid work, adaptable hours, Summer Flex Fridays, Focus Fridays, and an annual companywide well-being day to promote revitalization and success.

Job Posting Statement:

To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you via @zebra.com email accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e-mail or outside of the system. If you are a victim of identity theft contact your local police department.

AI Technology Statement:

Zebra Technologies leverages AI technology to evaluate job applications using objective, job-relevant criteria. This approach enhances efficiency and promotes fairness in the hiring process. However, every decision regarding interviews and hiring is made by our dedicated team, because we believe people make the best decisions about people. For more on how we use technology in hiring and how we process applicant data, see our Zebra Privacy Policy.