Director, Client Service

Bachelor's degree or the equivalent combination of experience (Banking/Financial) is required 10+ years of total work experience; diverse experience in Service & Operational Wholesale Banking Industry Self-motivated with proven commitment to client focus and lean thought process Strong communication skills; written, verbal and effective listening skills Ability to be cross-fungible and multitask under pressure Able to adapt to changing environment and business/organizational demands Deep understanding of traditional wholesale banking products, such as: Domestic/International Clearing methods, Receivables/Payables, Wires, ACH, Checks, Lockbox, Faster Payments, etc. Certification in Operational Excellence and/or Six Sigma a plus Proficient in Microsoft Office suite