Director, Client Services (Lincoln, Omaha or Kearney, NE)

Director, Client Services (Lincoln, Omaha or Kearney, NE)

Please see Special Instructions for more details.

This position has a minimum annual salary of $110,000 and and can be located on the Lincoln, Omaha or Kearney, NE campus.

Please complete a standard application and attach a resume, cover letter and the names, email addresses and telephone numbers for three professional references.

Please note: Sponsorship will not be offered for this position.
If you should need assistance with your application, please call 402-472-3701.

The University of Nebraska is an Affirmative Action/Equal Opportunity Employer and participates in E-Verify. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, gender identity, sexual orientation or protected veteran status.
Position Information
Working Title
Working Title

Director, Client Services (Lincoln, Omaha or Kearney, NE)
Position Number
Position Number

60729
Job Description Summary
The Director of Client Services is responsible for leading and coordinating client service efforts within the University of Nebraska, ensuring seamless delivery of technology solutions and support to faculty, staff, and students. The successful candidate will collaborate closely with other directors across Information Technology departments.
This position will uphold the

ITS

core principles of outstanding collaboration and communication, a drive to succeed, a passion for higher learning, and acting with integrity.
Bachelor’s degree in Management Information Systems or related field
5 years experience in information technology customer service
Demonstrated knowledge of information technology and its use in education, research and support
Ability to plan and manage a portfolio of concurrent short- and long-term projects
Strong management skills and the ability to develop and mentor a diverse team
Demonstrated successful experience working with customers to develop effective solutions to diverse, simple and complex business problems
Preferred Qualifications
7 years of experience to include supervision
Experience working in a higher education environment
Equivalent combination of education, experience, that provides the required knowledge, skills, and abilities may be considered.
The ideal candidate is an agile professional with strong interpersonal communication skills, flexibility and responsiveness; exhibits high ethical standards; proficient in managing time and competing priorities; responsive and committed to managing, supporting, and motivating staff; committed to the ideals of a major public research university.
Additional Information
Work Location
Work Location

Any Campus
Work Schedule
Pay Basis
Pay Basis

Monthly
Benefits Eligible
Benefits Eligible

Yes
Benefits Percentile
Posting Number
Posting Number

2012667P
Number of Vacancies
Open Date
Open Date

06/11/2024
Close Date
May Close at Any Time Open Until Filled

Yes
Review of Applications Date
Review of Applications Date

07/08/2024
Special Instructions to Applicant
This position has a minimum annual salary of $110,000 and and can be located on the Lincoln, Omaha or Kearney, NE campus.

Please complete a standard application and attach a resume, cover letter and the names, email addresses and telephone numbers for three professional references.

Please note: Sponsorship will not be offered for this position.
If you should need assistance with your application, please call 402-472-3701.

The University of Nebraska is an Affirmative Action/Equal Opportunity Employer and participates in E-Verify. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, gender identity, sexual orientation or protected veteran status.
Supplemental Questions

Required fields are indicated with an asterisk (*).
* Do you currently require H-1B sponsorship?

Yes
No

University of Nebraska System, 3835 Holdrege Street,
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