Director, Commercial Partnerships

About Sony Music Entertainment

At Sony Music Entertainment, we fuel the creative journey. We’ve played a pioneering role in music history, from the first-ever music label to the invention of the flat disc record. We’ve nurtured some of music’s most iconic artists and produced some of the most influential recordings of all time.

Today, we work in more than 70 countries, supporting a diverse roster of international superstars, developing and independent artists, and visionary creators. From our position at the intersection of music, entertainment, and technology, we bring imagination and expertise to the newest products and platforms, embrace new business models, employ breakthrough tools, and provide powerful insights that help our artists push creative boundaries and reach new audiences. In everything we do, we’re committed to artistic integrity, transparency, and entrepreneurship.

Sony Music Entertainment is a member of the Sony family of global companies.

As the Director of Commercial Partnerships – Physical Retail:

What you'll do:

• Lead day-to-day communication with key physical retail partners including but not limited to Alliance, Target, Barnes & Noble & Walmart, forh both frontline new releases and always-on catalog campaigns across Sony labels.


• Pitch and manage physical retail campaigns by building vendor partnerships, setting up products, execute customized retail plans, and proactively track performance for post project analysis.


• Develop and implement customized strategies and products for each artist and their respective fanbases to grow their physical retail businesses at relevant partners


• Identify new product areas and revenue opportunities within the market and provide thought leadership on creative artist offerings.


• Manage submission processes across Big Box retailers to secure digital ads, rebates and more.


• Collaborate cross-functionally with central and label marketing teams to deliver compelling new personalized customer journeys


• Liaise with Operations team and supply chain to ensure product orders, logistics and fulfillment are meeting the needs of the partner and label


• Develop, implement and maintain effective and scalable processes optimizing for efficiency working across all top Sony physical releases.


• Communicate clearly on perimeters around campaigns and timelines for planning.


• Proactively problem solve to deliver solutions for artists on time and on budget.


• Work with analytics team to manage projections for physical goods.


• Work with internal digital and media buying teams to coordinate campaigns to effectively promote physical campaigns.


• You will analyze and determine solutions for operational issues and gaps, supporting and improving the day-to-day account management model.

Who you are:

• Have at least 6+ years of experience in music industry in physical retail role.


• Experienced with physical retailers, including big box, brick and non-traditional outlets.


• Must have a customer service mindset; experience in client or central services is a major plus


• Exceptional communicator with a desire to improve processes and positively impact the organization.


• Enthusiastic, self-motivated and flexible


• Ability to work independently and collaboratively in cross-functional teams in a fast-paced, nuanced environment


• Experience and understanding of inventory assessment


• Flexible; This includes ability to travel, multi-task on complex projects, work outside of standard work hours (late nights, weekends, etc.)


• Comfortable taking direction from multiple Commercial leaders


• Passionate about physical music goods and reaching artists’ fan bases.

What we give you:

• You join an inclusive, collaborative and global community where you have the opportunity to channel your passion every day  


• A modern office environment designed to foster productivity, creativity, and teamwork empowering you to bring your best 


• An attractive and comprehensive benefits package including medical, dental, vision, life & disability coverage, and 401K + employer matching 


• Voluntary benefits like company-paid identity theft protection and resources for pets, mental health and meditation resources, industry-leading fertility coverage, fully paid leave for childbirth or bonding, fully paid leave for caregivers, programs for loved ones with developmental disabilities and neurodiversity, subsidized back-up child and elder care, and reimbursement for adoption, surrogacy, tuition, and student loans 


• Investment in your professional growth and development enabling you to thrive in our vibrant community.  


• The space to accelerate progress, positively disrupt, and create what happens next  


• Time off for a winter recess

Sony Music is committed to providing equal employment opportunity for all persons regardless of age, disability, national origin, race, color, religion, sex, sexual orientation, gender, gender identity or expression, pregnancy, veteran or military status, marital and civil partnership/union status, alienage or citizenship status, creed, genetic information or any other status protected by applicable federal, state, or local law.