Director, Continuous Improvement - Clayton, IN

Logistics at full potential. 

At GXO, we’re constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of.

We’re constantly looking for ways to improve, enhance and adapt in an ever-changing marketplace. As the Director, Continuous Improvement, you will be responsible for handling continuous process improvement by providing Lean initiatives through facilitating, managing and administering related principles, tools and values. On our team, we’ll give you the support to excel at work and the resources to build a career you can be proud of.

Pay, benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and the opportunity to participate in a company incentive plan.

What you’ll do on a typical day:

• Cross-functional project development and leadership to include the successful design of warehouse protocols and processes


• Define and develop standard operating procedures for all warehouse activities including inventory management and product flow, route planning and route monitoring, facility standards, storage requirements, staffing levels and MHE, client launch, client SOP change management and exception management


• Develop and operationalize KPI’s on field performance against defined metrics for process consistency, cost optimization and an improved customer and employee experience


• Create control plans that measure performance against process standards and drive site specific accountability


• Continuously work to streamline operations by leveraging technology, simplifying business processes and ensuring compliance


• Improve the speed to launch for new clients by partnering across the organization

What you need to succeed at GXO:

At a minimum, you’ll need:

• 7 years of experience defining, designing and implementing Operational Excellence programs with at least 3 years in a leadership role


• Experience with process development, documentation and continuous improvement


• Demonstrated experience of warehouse cost models and financial drivers

It’d be great if you also have:

• Bachelor’s degree in related field


• Industrial engineering background


• Experience with Warehouse Management Systems (WMS), routing, order management and process development and implementation

We engineer faster, smarter, leaner supply chains.

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work.

We are proud to be an Equal Opportunity employer including Disabled/Veterans.

GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with GXO policies which are in place to safeguard our employees and customers.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.