Director Convention Services-Sales_

Job Summary
The Director Convention Services is direct oversight of attainment of assigned team banquet/food and beverage goals tied to the overall performance of the hotel. The individual will be responsible for effectively managing the conference services team. This role is responsible for servicing group clients and maintaining the contracted food and beverage minimum. This role will work in conjunction with the Director of Sales or Hotel leadership to achieve the hotel’s revenue meeting planner satisfaction scores and banquet/food and beverage goals for one or more assigned properties.Exempt managers must customarily and regular direct the work of at least 3 full-time associates or their equivalents. Primary duties must consist of administrative executive or professional tasks more than 50 percent of the time and job duties must also involve the use of discretion and independent judgement more than 50 percent of the time.
Responsibilities
QUALIFICATIONS:
+ At least 6 years of progressive hotel conference services experience preferred; or a 4-year college degree and at least 2 years of related experience; or a 2-year college degree and at least 4 years of related experience.
+ Demonstrate creativity and knowledge of food and beverage/events desired.
+ Must have a valid driver’s license in the applicable state.
+ Must possess highly developed verbal & written communication skills to frequently negotiate convince sell and influence other managerial personnel hotel guest(s) and/or corporate clients.
+ Must have thorough experience with professional selling skills: opening probing supporting closing
+ Shows analytical skills and strategic vision.
+ Must be proficient in general computer knowledge especially Microsoft Office products
+ Must be able to work independently and simultaneously manage multiple tasks
+ Strong organization and presentation skills
+ Demonstrated ability to effectively interact and manage people of diverse socioeconomic cultural disability and ethnic backgrounds while solving complex problems and creating a productive sales team
+ Must work well in stressful high pressure situations; maintain composure and objectivity under pressure.
+ Must be able to work with and understand financial information and data and basic arithmetic functions.
JOB RESPONSIBILITIES:
+ Effectively manages assigned meeting planner satisfaction scores revenue goals as well as food and beverage goals.
+ With input and guidance from the GM and/or Corporate HR manage Human Resources in the division in order to attract retain and motivate the employees; hire train develop empower coach and counsel conduct performance and salary reviews resolve problems provide open communication vehicles discipline and terminate as appropriate.
+ Understand the content reflected in group contracts and how to negotiate terms therein.
+ Approach all encounters with guests and employees in an attentive friendly courteous and service-oriented manner.
+ Adheres to Aimbridge Hospitality’s established regulations company standards catering/meeting standards and related catering sales metrics.
+ Develop a full working knowledge of the operations and policies of the hotel and applicable departments.
+ Demonstrates ability to deliver banquet event orders on a timely basis (10 days) and ensure accuracy.
+ Ensure changes are communicated timely to impacted departments/operations leaders.
+ Maintain strong visibility in local community and industry organizations as applicable.
+ Attend daily/weekly/monthly meetings and any other functions required by management.
+ Perform any other duties as requested by the Hotel Leadership or Director of Sales.
Property Details
Our premier hotel is situated just minutes away from Lucas Oil Stadium and other exciting locales. Guests can taste a variety of popular entrees at our on-site restaurant, Skylight Bistro & Bar, featuring fresh Indiana ingredients daily for breakfast and dinner. After they've treated your taste buds, visitors can head to their guest room and enjoy a comfortable bed and a high-tech flat-screen TV with premium channels and pay-per-view movies. While resting on the soft linens and plush pillows, guests can check in on social media with our high-speed Wi-Fi. During downtime, we invite out guests to get their heart racing with our modern fitness center, then make a splash in our recreational indoor pool. Our hotel also offers 26 event venues with a variety of spaces both indoor and outdoor, ideal for any occasion.
Company Overview
As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.
Benefits
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
+ Now offeringDaily Pay! Ask your Recruiter for more details
+ Medical, Dental, and Vision Coverage
+ Short-Term and Long-Term Disability Income
+ Term Life and AD&D Insurance
+ Paid Time Off
+ Employee Assistance Program
+ 401k Retirement Plan
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EEO Statement
Aimbridge Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
PropertyMarriott Indianapolis East
Posted Date5 days ago(6/3/2024 3:14 PM)
ID2024-331621
LocationUS-IN-Indianapolis
CategoryCatering/Conference Services
TypeRegular
StatusFull-Time