Director, Cyber Assurance & Service Desk

ABOUT THE TEAM 

ABOUT THE JOB 

Execute operational strategy and manage daily delivery of IT services, infrastructure operations, and security programs within assigned geographic region across all classification levels.

WHAT YOU’LL DO 

• Lead regional teams including Deployment, Service Desk, Cyber Assurance, and specialized technical staff


• Participate in daily operational standups addressing incidents, status, and cross-coast coordination


• Manage regional budget execution, vendor relationships, and resource allocation


• Serve as incident commander for P0-P2 incidents originating in region


• Coordinate planned maintenance activities across NIPR, SIPR, and JWICS networks


• Drive continuous improvement initiatives reducing operational costs and improving efficiency


• Deliver weekly situation reports on operational health, incidents, and upcoming activities


• Mentor and develop team leads and technical staff within region


• Ensure security compliance across all systems under regional management

REQUIRED QUALIFICATIONS

• Strong technical background in classified infrastructure operations


• Experience managing cross-functional teams in DoD/IC environments


• Understanding of RMF, JSIG, and authorization processes


• Meet or exceed all regional SLA commitments for incident response and resolution


• Maintain team utilization rates between 75-85% balancing operational and project work


• Deliver monthly metrics demonstrating continuous improvement trends


• Successfully execute all planned maintenance windows without unplanned customer impact


• Achieve employee satisfaction scores above 4.0 out of 5.0


• Currently possesses and is able to maintain an active U.S. Top Secret security clearance

The salary range for this role is an estimate based on a wide range of compensation factors, inclusive of base salary only. Actual salary offer may vary based on (but not limited to) work experience, education and/or training, critical skills, and/or business considerations. Highly competitive equity grants are included in the majority of full time offers; and are considered part of Anduril's total compensation package. Additionally, Anduril offers top-tier benefits for full-time employees, including: 

Healthcare Benefits 

• US Roles: Comprehensive medical, dental, and vision plans at little to no cost to you. 


• UK & AUS Roles: We cover full cost of medical insurance premiums for you and your dependents. 


• IE Roles: We offer an annual contribution toward your private health insurance for you and your dependents. 

Additional Benefits 

• Income Protection: Anduril covers life and disability insurance for all employees. 


• Generous time off: Highly competitive PTO plans with a holiday hiatus in December. Caregiver & Wellness Leave is available to care for family members, bond with a new baby, or address your own medical needs. 


• Family Planning & Parenting Support: Coverage for fertility treatments (e.g., IVF, preservation), adoption, and gestational carriers, along with resources to support you and your partner from planning to parenting. 


• Mental Health Resources: Access free mental health resources 24/7, including therapy and life coaching. Additional work-life services, such as legal and financial support, are also available. 


• Professional Development: Annual reimbursement for professional development 


• Commuter Benefits: Company-funded commuter benefits based on your region. 


• Relocation Assistance: Available depending on role eligibility. 

Retirement Savings Plan 

• US Roles: Traditional 401(k), Roth, and after-tax (mega backdoor Roth) options. 


• UK & IE Roles: Pension plan with employer match. 


• AUS Roles: Superannuation plan. 

The recruiter assigned to this role can share more information about the specific compensation and benefit details associated with this role during the hiring process. 

To view Anduril's candidate data privacy policy, please visit https://anduril.com/applicant-privacy-notice/.