Director, Employee Relations - North America

Develop, implement, and coordinate Employee Relations (ER) strategies, programs, and policies for North America, including the US and Mexico. Ensure consistent understanding and application across the region. Influence and support local leaders in decision making on ER matters. Lead a team of ER Advisors & Investigators carrying out workplace investigations under global procedures. Respond to employee grievances aligned with our values. Ensure timely resolution, manage escalations, and ensure robust documentation and communication. Provide ER expertise and market insights on the labor environment, benchmarking industry guidelines, assessing labor trends, standards, and regulations, and establishing early warning systems for labor risks and non-compliance. Advise People Organization partners, employees, managers, and business leaders on people management challenges, policies, procedures, and employment laws, and collaborate with global People Partners and Centers of Excellence to drive proactive efforts to address team member issues and improve organizational programs. Work alongside the Legal department to handle team member concerns, oversee statutory labor compliance initiatives, engage in labor disputes, arbitration, and other proceedings, collaborating with stakeholders when necessary. Where applicable, formulate, drive, and support the union engagement strategy. Represent or assist in negotiations. Encourage positive labor relations. Act as liaison between management and unions. Mitigate company risks related to labor union activities. Plan, complete, and supervise team member separations, severance, and restructuring activities, ensuring fair treatment, compliance with global and local processes, and a dignified experience for affected employees. Over 8 years of involvement in Employee Relations or equivalent domains is required. An in-depth understanding of US labor law and practices is critical. Familiarity with Mexican labor law and worldwide labor standards is advantageous. Ability to lead teams, build trust, and collaborate effectively with diverse collaborators while navigating complex, fast-paced environments and managing conflict appropriately. Outstanding critical thinking skills, a sound sense of urgency, and independent decision-making abilities. A dedication to high compliance standards and ethical practices supports company and employee interests. Outstanding communication and interpersonal skills, with the ability to convey information clearly and convincingly to various audiences. Experience in multinational companies, within the manufacturing or technology sectors in North America. Experience in project management and driving programs both collaboratively and independently. Proficient in EthicsPoint, ServiceNow, or other case management tools. Experience in labor relations and a proven track record to conduct effective negotiations with union representatives and develop positive relations.