Director, Facilities Management

Description

JOB OVERVIEW

The Director of Facilities Management creates and oversees an effective process to plan for and accomplish all routine and preventative maintenance for buildings and structures that support the operations of Prospect Park and the mission of Prospect Park Alliance. This includes, but is not limited to, assessing safety and other code regulations, coordinating minor repairs and renovations, and ensuring that staff have a safe, clean, healthy, and comfortable work environment. This position reports to the Vice President, Capital + Landscape Management (or Operations????), leads a small team, and will work in conjunction with representatives of NYC Parks.

ESSENTIAL JOB FUNCTIONS / KEY JOB OUTCOMES

• Compile building assessments and conditions reports for identified Park buildings and site structures within Prospect Park
• Work with professional service providers, including architects, engineers, and NYC Parks trades representatives, to solicit, evaluate, and negotiate proposals
• Manage all Prospect Park Alliance-funded facility maintenance and construction vendor relationships and service contracts
• Ensure safety regulations and insurance compliance requirements are met for designated facilities/buildings
• Oversee and track warranties (labor and materials
• Create, review, maintain, and coordinate Fire and Safety procedures with NYC Parks
• Propose and track budgets and prepare interim forecasts of spending
• Implement and leverage technology solutions that will support the workflow of the team, measure productivity, and provide transparency of the status of work orders
• Serve as a liaison with the NYC Parks Maintenance + Operations team
• Develop maintenance manuals and manage closeout manuals for all capital projects with the support of the Design + Construction team
• Lead a small team currently comprised of the Facilities Coordinator and Senior Facility Maintainer
• Ensure the facilities team provides a strong customer service approach
• Participate in capital project work sessions and review capital designs for maintenance concerns

Requirements

EDUCATION & EXPERIENCE

• High School Diploma required; Associate or Bachelor’s degree in related field, a plus
• A minimum of 7 years of facilities experience
• 3 - 7 years’ supervisory experience in facilities management
• Experience in construction, engineering, property operation, and building management
• Experience with building systems, maintenance, and monitoring (including but not limited to HVAC, electrical + plumbing)

COMPENSATION + BENEFIT DETAILS

• Job Grade: 2 (Senior Managerial)
• Potential  Salary Range: $100,000 - 108,000 (annual gross earnings) 
• FLSA Status: Exempt
• Comprehensive Total Rewards package includes: 
• Medical, Dental, Vision
• Supplemental Options: AFLAC, Flexible Spending Account, Dependent Care FSA + Commuter Benefits, Pet Insurance
• 403b Contributions + 2% Employer Contributions
• 20 Vacation Days + 12 Paid Sick Days
• 13 Paid Holidays (all eligible to float/carryover)

COMPETENCIES (Knowledge, Skills & Personal Attributes)

Passion for the Alliance Mission & Core Values: A passion for public parks and environmental conservation combined with a commitment to treating others with respect, appreciating individual differences, and embracing the values of diversity, equity, and inclusion.

Collaboration & Teamwork: Committed to working in collaboration with others, promoting cooperation and commitment to others, and being a positive team contributor.

Results & Impact Focus: Ability to set priorities, meet deadlines, and be highly motivated to consistently produce high-quality work and achieve desired outcomes and results.

Job Knowledge: Core understanding of key elements related to facilities and building management, compliance, and the tracking and monitoring of maintenance and servicing

Communication Skills: Superior written and verbal communication skills, including public speaking and the ability to convey concepts and make presentations in a clear, culturally competent, and understandable manner. Demonstrates effective listening skills and openness to other people’s ideas and suggestions

Customer Service: Exhibits a strong commitment to delivering excellent and responsive service to internal and external customers.

Ethics & Integrity: Earns the trust and respect of others through a consistent commitment to integrity, honesty, and professionalism in all interactions.

Staff Management & Coaching: Inspires and motivates team members. Enables staff to grow and be successful in achieving goals through meaningful feedback, instruction, encouragement, support, and professional development.

Planning, Organizing & Problem-Solving: Well-organized with diligent attention to detail; defines tasks and milestones to achieve objectives and ensures the optimal use of resources to effectively solve problems and accomplish work objectives. Alerts others to possible problems in a timely fashion and knows when to seek support and direction from others to solve problems, while offering possible solutions. Acts on solutions selected and decisions made

Leadership: Promotes organizational mission and goals and demonstrates ways to achieve them. A natural leader with the ability to inspire and meaningfully engage colleagues in support of the work of the department and the organization. Manages, leads, and effectively facilitates the process of change while supporting others in the transition process. Aligns the direction of services and performance in areas of responsibility with the rest of the organization.

Decision-Making & Judgment: Integrates broad knowledge of information sources, garners insight from abstract data that can be used to assess problems, and exercises sound judgment to make decisions. Thoroughly analyzes the impact of possible solutions and decisions and shares probable impacts based on experience. Is proactive in deciding the best course of action, anticipating likely outcomes or implications. Ensures policies, procedures, and measures are in place to support the achievement of objectives.

Relationship Building: Build constructive and positive working relationships with colleagues and co-workers characterized by a high level of acceptance, cooperation, and mutual respect.

Technology: Proficient with automated technologies, such as Google Suite and Microsoft Office, that support the organization's internal operations

WORKING ENVIRONMENT/CONDITIONS & PHYSICAL DEMANDS

• Work is performed in an interior office setting and the field.
• Requires use of a desktop, laptop, or video display terminal
• Requires routine physical movements with limited physical exertion required.
• Ability to communicate, receive, and understand information through oral and written communication, and proofread and check documents for accuracy
• Requires communicating information with co-workers, stakeholders, and/or the public; reading correspondence, instructions, and/or technical documents; writing correspondence and/or reports, and filling in forms
• Full vaccination from COVID-19 is required for this position and employment with Prospect Park Alliance

Diversity Makes Us Stronger Together: Prospect Park Alliance serves park users of all socio-economic and cultural backgrounds and strives to reflect this diversity throughout our operations and in our leadership, staff, stakeholders, and supporters. We know that by creating an equitable and inclusive workplace built on mutual respect and the appreciation of difference, our employees will feel safe to express themselves, voice their opinions, and work together to find common ground and solutions. Integral to this vision is our longstanding commitment to provide equal employment opportunities for all employees and applicants for employment.