Director, Facilities Management

We take great strides to ensure our employees have the resources to live well, be healthy, continue learning, develop skills, grow professionally and serve our local communities. We invite you to apply for a career with Blue Cross.

Residency in or relocation to Louisiana is preferred for all positions.

Job Summary/Position Purpose

This position provides statewide leadership for BCBSLA facilities operations, overseeing the maintenance, performance, and regulatory compliance of company‑owned and leased properties. The role ensures enterprise standards, preventative maintenance, and core building and life‑safety systems are consistently executed, with facilities maintained in a safe, functional, and occupancy‑ready condition. Responsibilities include vendor and contract management, staff development, 24/7 emergency response readiness, and strategic oversight of real estate development activities, including construction, renovations, expansions, and space planning.

How You Contribute to the Company’s Mission in this Role:

Provides leadership, direction, and performance management for facilities staff, ensuring service standards, organizational protocols, and customer expectations are consistently met.

Oversees the operation, maintenance, and readiness of all buildings, grounds, and equipment, ensuring facilities are safe, functional, and available for occupancy through effective preventative maintenance and life‑safety programs.

Establishes governance and oversight for building systems, conducting high‑level assessments to ensure compliance with operational standards while identifying opportunities for modernization, risk mitigation, and long‑term system improvements.

Leads energy management and sustainability initiatives, ensuring compliance with applicable mandates while reducing operational and lifecycle costs and supporting environmental stewardship goals.

Provides strategic oversight of major facility modifications, renovations, and infrastructure projects, collaborating with internal stakeholders and external partners to ensure alignment with corporate standards, regulatory requirements, and business needs.

Ensures enterprise‑wide compliance with applicable building codes, life‑safety standards, environmental regulations, and other regulatory requirements.

Provides oversight and strategic direction for real estate development initiatives, including new construction, renovations, expansions, and space planning, ensuring alignment with organizational strategy, budget parameters, and long‑term facilities planning.

Oversees facilities‑related contract management, including vendor selection, negotiation, performance monitoring, and renewals, ensuring service quality, value realization, and compliance with organizational and regulatory requirements.

Develops and manages facilities operating and capital budgets, exercising fiscal oversight, evaluating vendor proposals, and ensuring cost‑effective allocation of resources.

Establishes and monitors key performance metrics to evaluate facilities operations, drive continuous improvement, and enhance service delivery, safety, and efficiency.

Required qualifications:

Bachelor's degree in business management, engineering, construction management, architecture, interior design, or a related field is required. Four years of related work experience can be used in lieu of a degree.

Professional certifications such as Certified Facilities Manager (CFM) or equivalent is required within one year of hire.

7 years of experience in facility management and construction/maintenance required.

3 years of leadership experience required.

This position requires 24/7 availability should there be any emergencies requiring response outside of normal business hours.

The Physical Demands described here are representative of those that must be met by an employee to successfully perform the Accountabilities and Essential Functions of the job. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions

• Perform other job-related duties as assigned, within your scope of responsibilities.

• Job duties are performed in a normal and clean office environment with normal noise levels.

• Work is predominately done while standing or sitting.

• The ability to comprehend, document, calculate, visualize, and analyze are required.

An Equal Opportunity Employer

All BCBSLA EMPLOYEES please apply through Workday Careers.

PLEASE USE A WEB BROWSER OTHER THAN INTERNET EXPLORER IF YOU ENCOUNTER ISSUES (CHROME, FIREFOX, SAFARI)

Additional Information

Please be sure to monitor your email frequently for communications you may receive during the recruiting process. Due to the high volume of applications we receive, only those most qualified will be contacted. To monitor the status of your application, please visit the "My Applications" section in the Candidate Home section of your Workday account. 

If you are an individual with a disability and require a reasonable accommodation to complete an application, please contact [email protected] for assistance.

In support of our mission to improve the health and lives of Louisianians, Blue Cross encourages the good health of its employees and visitors. We want to ensure that our employees have a work environment that will optimize personal health and well-being. Due to the acknowledged hazards from exposure to environmental tobacco smoke, and in order to promote good health, our company properties are smoke and tobacco free. 

Blue Cross and Blue Shield of Louisiana performs background and pre-employment drug screening after an offer has been extended and prior to hire for all positions. As part of this process records may be verified and information checked with agencies including but not limited to the Social Security Administration, criminal courts, federal, state, and county repositories of criminal records, Department of Motor Vehicles and credit bureaus. Pursuant with sec 1033 of the Violent Crime Control and Law Enforcement Act of 1994, individuals who have been convicted of a felony crime involving dishonesty or breach of trust are prohibited from working in the insurance industry unless they obtain written consent from their state insurance commissioner.

Additionally, Blue Cross and Blue Shield of Louisiana is a Drug Free Workplace. A pre-employment drug screen will be required and any offer is contingent upon satisfactory drug testing results.