Director, Field Force Effectiveness

Position Summary:

• Bachelor’s degree in marketing, health care, business administration or related field, or an equivalent combination of relevant education and experience may be considered. MBA a plus.


• A minimum of 10 years of progressively responsible experience within the pharmaceutical or biotech industry with demonstrated proficiency in biopharmaceutical field incentive compensation, field force deployment, targeting, field force performance analytics.


• Requires at least 3 years of combined experience working in commercial analytics, incentive compensation and/or field operations (ex. deployment, targeting etc.) roles supporting field-based teams.


• Requires at least 2 years of people management experience.

Must possess:

• Proven success in leadership position with the ability to establish a clear vision, strategies, and initiatives to optimize the effectiveness of field base teams.


• Demonstrated success in optimizing field force effectiveness by leveraging performance metrics and implementing deployment, alignment, and targeting strategies.


• Strong knowledge of incentive compensation plan design and administration


• Previous direct report management experience with the proven ability to establish clear expectations, motivate, manage performance, and coach others.


• Proven success building strong working relationships with field leadership and other cross functional partners.


• Ability to think critically and form a methodical analytic approach to solve business problems.


• Knowledgeable in commercial data warehouse concepts, industry physician/patient/payer level data, VeevaCRM platform, and reporting tools (PowerBI and/or similar analytics reporting software).


• Highly proficient with MS Excel and PowerPoint


• Well organized with a proven ability to multitask, prioritize, delegate, and manage shifting strategies/tactics/responsibilities in a dynamic, cross-functional teamwork environment.


• Strong interpersonal and cross-functional collaboration skills


• Excellent verbal and written communication skills with the ability to communicate complex concepts and ideas to leadership and the field teams in easy to understand and relatable terms.


• Ability to challenge the status quo and drive organizational action.


• Travel approximately 20%

Physical Requirements:

This role involves regular standing, walking, sitting, and the use of hands for handling or operating equipment. The employee may also need to reach, climb, balance, stoop, kneel, crouch, and maintain visual, verbal, and auditory communication both in a standard office environment and while working independently from remote locations. Employee must occasionally lift and/or move up to 20 pounds.  This position requires the ability to travel independently overnight and/or work after hours as required by travel schedule or business needs.

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