Director, Healthcare Research Operations, Walmart Healthcare Research Institute

Position Summary...

What you'll do...

Director, Research Operations, Walmart Healthcare Research Institute
At WHRI, Research Operations is responsible for the execution of all research projects for our customers. We build and foster strong working relationships with our customers to exceed their expectations while enhancing the Walmart brand.The Director, Research Operations is a leadership role managing projects, people and client relationships. The Director, Research Operations and their team will have full accountability for the planning, execution and oversight of multiple projects for one or more customers. This role requires extensive experience in clinical development, project/program management and client relationships. In addition, this role will work closely with our Solution Design and business development functions as well as the Operational Transformation team. We’re looking for folks who are practical and can execute, but with a healthy disregard for the impossible. To be on our team you must be mission-focused, passionate about bringing clinical research as a care option to communities and understand the potential of leveraging the Walmart infrastructure to transform healthcare research.
Program Planning and Strategy
Develop and implement strategic plans for WHRI projects in alignment with WHRI goals.
Collaborate with cross-functional teams to define program objectives, timelines, and resource requirements.
Provide strategic input on cohort selection based on protocol I/E criteria, wave planning, operational goals, quality metrics etc.
Program Management
Lead and oversee the planning, execution, and monitoring of multiple portfolio studies simultaneously.
Ensure compliance with regulatory requirements, client requirements industry standards, and ethical guidelines.
Manage portfolio budgets, timelines, and resources effectively.
Guide the operational teams in the development of research messaging content for submission to WHRI governance, the client, and IRB.
Business Development
Assist the business development team in identifying and assessing potential business opportunities, including collaborations with external partners and pharmaceutical companies.
Oversee the development of bid defense slide decks and represent WHRI during bid defenses.
Establish and nurture relationships with key opinion leaders, investigators, and potential collaborators.
Cross-Functional Collaboration
Assist the teams in removing operational blockers, obtain approvals from WHRI senior management, and foster strong collaborations with internal teams, including clinical operations, regulatory affairs, data management, and medical affairs.
Regularly provide performance feedback for individual team members and operational input to improve established processes.
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Live our Values - Servant Leadership - Acts as an altruistic servant leader and is consistently humble, self-aware, honest, and transparent.

Deliver for the Customer - Customer Focus - Delivers expected business results while putting the customer first and consistently applying an omni-merchant mindset and the EDLP and EDLC business models to all plans and initiatives.

Deliver for the Customer - Strategic Thinking - Adopts a holistic perspective that considers data, analytics, customer insights, and different parts of the business when making plans and implementing strategies.

Live our Values - Culture Champion - Models the Walmart values to foster our culture; holds oneself and others accountable; and supports Walmart's commitment to communities, corporate social responsibility, and sustainability; maintains and promotes the highest standards of integrity, ethics and compliance.

Embrace Change - Curiosity & Courage - Demonstrates curiosity and a growth mindset; fosters an environment that supports learning, innovation, and intelligent risk-taking; and exhibits resilience in the face of setbacks.

Embrace Change - Digital Transformation & Change - Drives continuous improvements, supervises the adoption of new technology, and supports digital disruption in line with Walmart's business model.

Focus on our Associates - Diversity, Equity & Inclusion - Supports strategies and drives initiatives that attract and retain diverse and inclusive talent; builds high-performing teams; embraces diversity in all its forms; and actively supports diversity goal programs.

Focus on our Associates - Collaboration & Influence - Builds strong and trusting relationships with team members and business partners; works collaboratively and cross-functionally to achieve objectives; and communicates with energy and positivity to motivate, influence, and inspire commitment and action.

Focus on our Associates - Talent Management - Creates a discipline and focus around developing talent, builds the talent pipeline, fosters an environment allowing everyone to bring their best selves to work, empowers associates and partners to act in the best interest of the customer and company, and regularly recognizes others' contributions and accomplishments.
At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.

The amount you receive depends on your job classification and length of employment.

It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices .Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart at https://bit.ly/3iOOb1J .The annual salary range for this position is $130,000.00-$260,000.00Additional compensation includes annual or quarterly performance incentives.Additional compensation for certain positions may also include:-

Regional Pay Zone (RPZ) (based on location)-

Stock equity incentives

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Bachelor’s degree in business, healthcare, or related area and 15 years’ experience in global matrix drug development research and operational strategies.
Prior work experience in project/program management, including risk assessment, timeline and budget management, and contingency planning.
Prior work experience leading cross-functional matrix teams.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Primary Location...

2608 Se J St,

Bentonville, AR 72716-3724, United States of America
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